Womanwithin allows returns within 60 days of purchase. Items must be unworn, unused, in original packaging, and have original tags attached. You do not need a receipt to return items.
How returns work
To return an item, click the return button on your account or log in to locate your order number. You can then choose your return method: the Happy Returns Bar (free shipping), a FedEx pre-paid label (free shipping), or your own carrier (you pay shipping). You can also return online orders in store at a Womanwithin location.
Exclusions and restrictions
Final sale items, swimwear or intimates without the hygiene liner removed, gift cards, hemmed or altered items, free gifts, subscriptions or memberships, and previously cancelled, refused, or returned items cannot be returned. Items over 70 pounds must be returned via FedEx Ground at your expense. Third-party retailer items must be returned through the original retailer. International orders are returnable within 60 days, but you pay all return shipping costs, duties, and brokerage fees. Items shipped by third-party sellers allow 3 to 4 weeks for processing.
Refunds
Refunds to credit or debit cards are credited to your original payment method. If you paid entirely with a gift card, Womanwithin mails a refund check to your billing address. If you paid entirely with a rewards certificate, the item is not eligible for refund. If you combined a gift card or rewards certificate with another payment method, the refund goes to your alternative payment method.
Frequently asked questions
Do I need a receipt to return items?
No receipt is required. You will need your order number, which you can find by logging into your account.
How long do I have to return items?
You have 60 days from purchase to return items. Exchanges are also allowed within 60 days.
Can I return swimwear or intimates?
Swimwear and intimates can be returned only if the hygiene liner has been removed. Items with the liner still attached cannot be returned.
How much does return shipping cost?
Return shipping is free if you use the Happy Returns Bar or a FedEx pre-paid label. If you use your own carrier, you pay the shipping cost. Items over 70 pounds must be returned via FedEx Ground at your expense.
Can I return items purchased as gifts?
Items purchased as gifts can be returned if they meet standard return conditions: unworn, unused, with original tags and packaging intact. Womanwithin does not have a separate gift return policy.
What happens if my item is damaged or defective?
If your item is damaged or defective, contact Womanwithin customer service directly. Do not use the returns portal for order issues.
Can I return items I ordered from another retailer?
Items purchased from third-party retailers must be returned through the original retailer according to their policies.