Dickies

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Not specified
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
Not specified
Restocking fee
Not specified

Dickies allows returns within 30 days of purchase. You can return items by mail using a prepaid label or through carrier drop-off at FedEx or USPS locations. Refunds process to your original form of payment or as a gift card if the original method is unavailable.

How returns work

To return an item, initiate the return through your Order Details or Track Your Order page using your order number and email address. You will select the items you wish to return, specify your reason for the return, and choose your return method. Dickies provides a prepaid shipping label that you can use to drop your package at a FedEx or USPS location. Once your return is processed, you will receive a refund confirmation email.

Exclusions and restrictions

Clearance sale items are final sale and cannot be returned. For items purchased as gifts without an original receipt, you should contact Dickies customer service with the purchaser's information or order number to process your return.

Refunds

Refunds are issued to your original form of payment whenever possible. If your original payment method is no longer available, Dickies will issue your refund as a gift card instead. You will receive a refund confirmation email once your returned item has been processed.

Frequently asked questions

How long do I have to return something to Dickies?

You have 30 days from your purchase to return items to Dickies.

Do I need a receipt to return my order?

A receipt is required in certain circumstances. If you purchased an item as a gift and do not have the original receipt, you can contact Dickies customer service with the purchaser's information or order number to complete your return.

Can I return clearance items?

No. Clearance sale items are marked as final sale and cannot be returned.

How do I ship my return?

Dickies provides a prepaid return label when you initiate your return online. You can drop your package at any FedEx or USPS location using this label. The retailer does not publish information about in-store returns.

How long does it take to get my refund?

The retailer does not state a specific timeframe for refund processing. You will receive a refund confirmation email once your returned item has been processed.

Will my refund go back to my original payment method?

Yes, Dickies refunds to your original form of payment whenever possible. If that payment method is no longer available, your refund will be issued as a gift card instead.

Can I exchange an item instead of returning it?

Dickies recommends placing a replacement order online for faster service, then returning your unwanted item for a refund. For returns beyond the standard policy at other retailers, Dickies may replace the item directly, though the retailer does not detail this process further.

How you can return an item

  • By mail , Drop package at selected return location using printed label
  • Carrier drop off , FedEx or USPS drop-off available

Step by step

  1. Start a return via Order Details or Track Your Order with order number and email
  2. Select items, return reason, and return method
  3. Drop package at selected return location
  4. Receive refund confirmation email once processed

What you cannot return

  • clearance sales , final sale

How your refund comes back

You paid with Refund comes back as
original form of payment refund to original payment method
any payment method gift card if original method unavailable

Returning without a receipt

For gift returns without original receipt, contact customer service with purchaser info or order number

Exchanges

For faster service, place replacement order online and return unwanted product for refund. For returns beyond store policy at other retailers, Dickies may replace item

Gift returns

Obtain order number, purchaser last name, and zip code from original purchaser; refund processes to original payment method

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days We will accept returns for refunds to the original form of payment within 30 days from the purchase date.
Receipt required Your return should be: In new condition Unwashed, unworn and unaltered Accompanied by its original receipt
Original packaging required Help us lower our impact and cut down on waste by reusing the box or bag your purchase was received in.
Refund method We will accept returns for refunds to the original form of payment within 30 days from the purchase date. If for any reason we are unable to apply the refund to your original form of payment, we will issue the refund for the full purchase price in the form of a gift card to Dickies.com.

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Eddie Bauer return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.