UNDEROUTFIT allows you to return most items within 180 days of purchase for a refund. Returns are free, and you receive a prepaid return shipping label through the company's Easy Returns Portal.
How returns work
To return an item, visit UNDEROUTFIT's Easy Returns Portal and request a return. The company will send you a return shipping label and instructions. Pack your item and ship it back using the provided label and instructions.
Exclusions and restrictions
UNDEROUTFIT does not refund original shipping charges for orders under $100. The retailer does not publish a list of non-returnable item categories beyond this restriction.
Refunds
Refunds are issued to your original payment method. The retailer does not state how long the refund process takes after the item is received.
Frequently asked questions
How long do I have to return an item to UNDEROUTFIT?
You have 180 days from the date of purchase to request a return through the Easy Returns Portal.
Do I have to pay for return shipping?
No. UNDEROUTFIT provides a free prepaid return shipping label when you request a return through their Easy Returns Portal.
What if I received a damaged, defective, or wrong item?
Contact UNDEROUTFIT immediately if your item is damaged, defective, or incorrect. The company will evaluate your case. The retailer does not specify what happens next or whether a return label is provided for these situations.
Can I exchange an item instead of returning it?
Yes. You can exchange an item within 180 days. You may either return the item and make a separate purchase, or you can exchange up to 4 times based on your original order. The retailer does not explain how to process an exchange or whether it requires the Easy Returns Portal.
Will I get back the original shipping cost?
UNDEROUTFIT does not refund the original shipping charge if your order was under $100. Orders of $100 or more do not have a stated shipping fee restriction, but the retailer does not confirm whether shipping is refunded for these orders.
How will I receive my refund?
Your refund will be issued to the original payment method you used for the purchase. The retailer does not specify how many days the refund takes to process.