RVCA allows returns within 30 days of purchase when items are unworn, unwashed, unaltered, and in original packaging with tags attached. Returns are processed by mail using a prepaid shipping label, though a return shipping fee will be deducted from your refund.
How returns work
To return an item, register your return on the RVCA Return Portal. You will receive a return shipping label and packing slip. Ensure your merchandise is unworn, unwashed, and in original packaging with all tags attached, then ship the package using the provided label.
Exclusions and restrictions
Items purchased from retail stores, international websites, or third party retailers cannot be returned through the U.S. return portal. Merchandise that has been worn, washed, or altered is not eligible. Items without original tags or original packaging cannot be accepted. Products marked FINAL SALE cannot be exchanged. If you receive a wrong item or defective product, you should contact RVCA immediately.
Refunds
Refunds are issued to your original payment method, minus the return shipping fee. Once RVCA receives and processes your return, the refund typically takes 5 to 7 days to appear in your account.
Frequently asked questions
How long do I have to return something to RVCA?
You have 30 days from the date of purchase to return your item. The item must be unworn, unwashed, unaltered, and in original packaging with tags attached.
Do I have to pay for return shipping?
No, RVCA provides a prepaid return shipping label through the Return Portal. However, the return shipping fee will be deducted from your refund amount.
Do I need a receipt to return my order?
A packing slip is required for returns. If you return an item without a packing slip, the processing may take longer. RVCA does not explicitly state whether a receipt is required, but the packing slip serves this purpose.
How do I start a return?
Register your return on the RVCA Return Portal. You will receive a return shipping label and packing slip to include with your package. Make sure your item is unworn, unwashed, in original packaging, and has all tags attached before you ship it.
How long does it take to get my refund?
Once RVCA receives and processes your return, refunds typically take 5 to 7 days to be credited back to your original payment method.
Can I return items I bought from a RVCA retail store?
No. Items purchased from RVCA retail stores, international websites, or third party retailers are not eligible for return through the U.S. return portal.
What if my item arrived damaged or wrong?
If you received a wrong item or a defective product, you should contact RVCA immediately rather than initiating a standard return through the Return Portal.