Peruvian Connection

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
up to three weeks
Restocking fee
Not specified

Peruvian Connection allows returns within 30 days of purchase. Items must be unworn, unwashed, and have tags attached. The retailer does not cover return shipping costs.

How returns work

You can return items by mail using the self-service returns portal at returns.peruvianconnection.com, or return in-store for items purchased in store. To begin a mail return, access the returns portal or call Customer Service at 800-221-8520 for assistance.

Exclusions and restrictions

Worn or washed merchandise, items without tags, and final sale items cannot be returned. Wallpaper has a shorter 14-day return window and must be unopened and in original packaging. Final sale wallpaper is not returnable unless defective. Items returned more than 90 days after purchase will be shipped back to you.

Refunds

Refunds are credited to your original payment method or issued as a gift card for gift purchases. If you paid by cash or check in store, you receive a corporate check. Refunds take up to three weeks to process. Alternatively, you may receive merchandise credit within 30 to 90 days after purchase.

Frequently asked questions

How long do I have to return something?

You have 30 days from purchase to return most items. Wallpaper has a shorter window of 14 days. Returns received after 90 days will be shipped back to you.

Do I have to pay for return shipping?

Yes. Peruvian Connection does not cover the cost of return shipping.

What condition must items be in to return them?

Items must be unworn, unwashed, and have original tags attached. Wallpaper must be unopened and in original packaging.

What payment method will my refund come back as?

Refunds are credited to the original payment method you used. If the item was a gift, you receive a gift card instead. In-store purchases made with cash or check are refunded by corporate check.

How long does it take to get my refund?

Refunds take up to three weeks to process after the retailer receives your return.

Can I exchange items instead of returning them?

Yes. Exchanges are accepted within 30 days if tags are attached. You pay no additional shipping on exchanges of equal or lesser value.

What items cannot be returned?

Final sale items, wallpaper samples, and opened wallpaper cannot be returned. Items that have been worn or washed, or that lack original tags, are also non-returnable. The retailer offers a 100% satisfaction guarantee on any product.

How you can return an item

  • By mail , Self-service return portal available
  • In store , For items purchased in store

Step by step

  1. Start your return by clicking to the returns portal at returns.peruvianconnection.com.
  2. Contact Customer Service at 800-221-8520 if you need assistance processing a return.

Categories with their own return window

Category Window Note
Wallpaper 14 days Unopened, original packaging only; final sale unless defective

What you cannot return

  • Worn or washed merchandise , Must be unworn and unwashed
  • Merchandise without tags , Tags must be attached
  • Final sale items , Sold as-is, not returnable
  • Wallpaper samples , Not returnable
  • Opened wallpaper , Must be unopened and in original packaging
  • Items returned after 90 days (online) , Outside return window, shipped back to customer
  • Items returned after 90 days (in store) , Outside return window

How your refund comes back

You paid with Refund comes back as
Original payment method (online) Credited back to original payment method
Gift purchases Gift card
Cash or check (in store) Corporate check
All methods (30-90 days after purchase) Merchandise credit

Exchanges

Exchanges accepted within 30 days with tags attached. No additional shipping on equal or lesser value exchanges.

Gift returns

Credited as gift card instead of original payment method

Warranty

100% satisfaction guaranteed on any product

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Peruvian Connection will gladly accept unworn, unwashed, or defective merchandise for refund or exchange when items are returned within 30 days (with tags attached)
Exchange window days Peruvian Connection will gladly accept unworn, unwashed, or defective merchandise for refund or exchange when items are returned within 30 days (with tags attached)
Free return shipping Return shipping is the responsibility of the customer.
Receipt required Items purchased at any of our store locations can be returned to the store within 30 days of purchase, if they are unworn, unwashed, or defective (with tags still attached). The receipt must be included with the return.
Original packaging required Our wallpaper is a Final Sale item and cannot be returned unless unopened and in original packaging.
Refund method Your refund for the returned merchandise will be credited back to the original order payment method. Gift returns are credited to a gift card.
Refund processing days Allow up to three weeks for your return to be received and processed.

Return policies for similar stores

Store Return window
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Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.