Paul Fredrick allows returns within 90 days of purchase for most items. You can return items by mail using a provided shipping label, with refunds issued to your original payment method.
How returns work
To return an item, visit Paul Fredrick's Start a Return page and provide the requested information. You will receive a return shipping label and packing slip. Pack your items in a bag or box with the packing slip, place the shipping label on the package exterior, and drop it off with UPS, USPS, or FedEx.
Exclusions and restrictions
Monogrammed shirts, engraved cufflinks, and altered pants or other altered items cannot be returned due to custom personalization or alteration. Shoes must be in original, unworn condition to be eligible for return within the 90-day window. The retailer does not publish additional exclusions beyond these categories.
Refunds
Refunds are issued to your original payment method only. Processing takes 2 business days, with an additional 3 to 5 days for the refund to appear on your bank statement.
Frequently asked questions
How long do I have to return items to Paul Fredrick?
You have 90 days from purchase to return most items. Shoes follow the same 90-day window but must be unworn and in original condition.
Do I have to pay for return shipping?
Paul Fredrick provides return shipping labels, though the facts do not specify whether shipping is free in all cases or only under certain conditions. You should check the retailer's Start a Return page for details on your specific return.
Can I return monogrammed or personalized items?
No. Monogrammed shirts and engraved cufflinks cannot be returned because they are custom personalized. Similarly, any pants or other items that have been altered are not returnable.
What condition do returned shoes need to be in?
Shoes must be in original, unworn condition to qualify for return. If shoes have been worn, they are not eligible for return even within the 90-day window.
When will I receive my refund after I send in my return?
Paul Fredrick processes refunds within 2 business days of receiving your return. After processing, it takes an additional 3 to 5 days for the refund to appear on your bank statement.
What payment methods does Paul Fredrick accept for refunds?
Refunds are issued only to your original payment method. The retailer does not offer alternative refund options such as store credit or gift cards.
Do I need to include the packing slip when I return an item?
Yes. You should pack the packing slip inside your return box or bag along with the items you are returning.