Marine Layer allows returns within 365 days of purchase, with free return shipping for U.S. orders. You can return items by mail, in person at any Marine Layer store or outlet, or by arranging a prepaid pickup through customer service.
How returns work
You have three options: mail your items using the free prepaid shipping label provided by Marine Layer, return in person to any Marine Layer store or outlet location, or contact customer service to arrange a prepaid return label for pickup. In all cases, you will receive a return confirmation to include with your items.
Exclusions and restrictions
Marine Layer does not accept returns on customized items, worn or unpackaged boxers, worn or incomplete bathing suits, items not purchased from Marine Layer, or items purchased from unauthorized retail partners. Outlet items have a separate 30-day return window and must be returned in person with tags attached to the location where they were purchased.
Refunds
Refunds are issued to your original form of payment, or as a gift card refund if you originally paid with a gift card. You can expect your refund to arrive within 14 days of the retailer receiving your return.
Frequently asked questions
What is the return window at Marine Layer?
Marine Layer allows returns for 365 days from the date of purchase. Outlet items have a shorter window of 30 days and must be returned in person with tags attached.
Do I need a receipt to return items?
For regular purchases, Marine Layer can work with you if you do not have a receipt. Contact customer service with details about your purchase, and they will attempt to locate your information and determine the best return method. For gift purchases, you can return items by entering the order number and shipping zip code without a gift receipt.
Is return shipping free?
Yes. Marine Layer provides a free prepaid shipping label for all return mail shipments from U.S. addresses. If you cannot visit a store, you can also contact customer service to arrange a prepaid pickup.
Can I return online orders in a Marine Layer store?
Yes. You can return online purchases to any Marine Layer store or outlet location within the applicable return window.
How long does it take to get my refund?
Refunds are usually processed within 14 days of Marine Layer receiving your return. The refund goes back to your original form of payment.
Can I exchange items instead of returning them?
Yes. Marine Layer allows exchanges for 365 days. If you exchange a gift, a gift card refund will be issued once your original item is on its way back to the retailer.
Are there items that cannot be returned?
Certain items are not returnable, including customized pieces, worn or unpackaged boxers, worn or incomplete bathing suits, and items not purchased directly from Marine Layer or from unauthorized retail partners. Contact customer service if you have questions about whether your item is eligible for return.