Mack Of All Trades Handyman Services allows returns within 30 days of purchase. A 10 percent restocking fee applies to most returns, and you are responsible for return shipping costs.
How returns work
Returns are processed by mail. To begin, contact customer service to request a return. Keep all packaging throughout the return period. You must pay for return shipping and send the item back according to the retailer's instructions.
Exclusions and restrictions
Media drives are not returnable and are not covered by standard warranty. Products with physical damage, liquid contact, or false warranty claims are not eligible for warranty service and cannot be returned. Factory sealed products incur a 15 percent restocking fee once opened. Batteries and other consumables are guaranteed for 30 days, then follow standard warranty terms. Apple products are serviced through Apple only.
Refunds
Refunds are issued to your original payment method within 10 business days. If you paid by BitPay cryptocurrency, the refund is calculated at the BitPay exchange rate at the time of refund processing. Alternatively, you may receive store credit instead.
Frequently asked questions
How long do I have to return something?
You have 30 days from purchase to return most items. Consumables like batteries are also guaranteed for 30 days before standard warranty terms apply.
Do I have to pay for return shipping?
Yes, return shipping is your responsibility. The retailer does not provide prepaid return labels or cover shipping costs.
What is the restocking fee?
A 10 percent restocking fee applies to most returns. Factory sealed products that have been opened incur a 15 percent restocking fee instead.
Do I need the original packaging?
Yes, the retailer requires that you keep all packaging for the return duration. Original packaging is required for your return.
Can I return items with damage or water damage?
No, products with physical damage or liquid contact are not eligible for warranty service and cannot be returned. These items are excluded from the standard return policy.
When will I get my refund?
Refunds to your original payment method are issued within 10 business days. If you paid with BitPay cryptocurrency, the refund is calculated at the exchange rate on the day the refund is processed. You can also choose to receive store credit instead.
Are media drives returnable?
No, media drives are not returnable and are not covered by the standard warranty.