Kindredbravely

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Conditional
Receipt required
Conditional
In store return for online orders
Not specified
Refund processing time
5-7 business days
Restocking fee
Not specified

Kindredbravely allows returns within 30 days of delivery. Items must be unworn, unwashed, undamaged, and in original packaging with tags attached. You initiate returns through the Returns Portal using your order number and email address.

How returns work

You can return items by mail. Visit the Returns Portal, enter your order number and email address, and generate a shipping label or QR code within 30 days of delivery. Ship your item using the provided label. You do not need a receipt.

Exclusions and restrictions

Underwear and nursing pads are not returnable. Gift cards are not eligible for exchange. Items from third-party retailers must be returned to the original retailer. Brands We Love items curated by Kindredbravely are subject to the return policies of their partner retailers.

Refunds

Refunds are credited to your original payment method or issued as store credit. Processing takes 5 to 7 business days from when the retailer receives your return.

Frequently asked questions

How do I return an item without a receipt?

You do not need a receipt. Simply visit the Returns Portal and enter your order number and email address to initiate your return. You can then generate your shipping label or QR code.

Is return shipping free?

Return shipping is conditional. The cost is $9.95 unless you qualify for free return shipping. Check your account or contact the retailer to learn whether your return qualifies for free shipping.

Can I exchange an item for a different size at no cost?

Even exchanges, meaning the same item in a different size, are free if you are a Checkout+ member or if you have not yet used your two complimentary exchanges. After two free exchanges, or if you are not a Checkout+ member, a $9.95 label fee applies to each additional size exchange.

What if I want to exchange for a completely different product?

Exchanging for a different product (not just a size change) incurs a $9.95 label fee or a price difference that will be charged to or credited from your account, depending on the price of the new item.

Can I return a gift?

Yes, gifts can be returned or exchanged for store credit or exchange within 30 days if unworn, unwashed, undamaged, and with tags attached. The person who made the purchase must provide their email address and order number.

What items cannot be returned?

Underwear and nursing pads are non-returnable. Gift cards are not eligible for exchange. Items from third-party retailers must be returned directly to that retailer. Brands We Love items are subject to the partner retailer's return policy.

How long does it take to get my refund?

Refunds take 5 to 7 business days to process once the retailer receives your returned item. The refund is credited to your original payment method or issued as store credit.

How you can return an item

  • By mail , Using shipping label or QR code from Returns Portal

Step by step

  1. Visit the Returns Portal and enter your order number and email address.
  2. Generate your shipping label or QR code within 30 days of delivery.
  3. Ship the unworn, unwashed, undamaged item with tags attached using the provided label.

Categories with their own return window

Category Window Note
Even exchanges (same item, different size) 2 days Two complimentary for non-Checkout+ customers; unlimited for Checkout+ members

What you cannot return

  • Underwear , Non-returnable category
  • Nursing pads , Non-returnable category
  • Gift cards , Not eligible for exchange
  • Brands We Love (Curated by KB) items , Subject to different return policies from partner retailers
  • Items from third-party retailers , Must be returned to original retailer

How your refund comes back

You paid with Refund comes back as
original payment method Refund credited to original payment method
store credit Store credit

Returning without a receipt

Order number and email address required to initiate return through Returns Portal

Exchanges

Even exchanges (same item, size change) are free with Checkout+ or two free for others within 30 days. Different products incur $9.95 label fee or price difference charged/credited.

Gift returns

Gifts can be returned or exchanged for store credit or exchange within 30 days if unworn, unwashed, undamaged with tags attached. Requires order number and purchaser's email.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Items are eligible for return or exchange within 30 days of the delivery date.
Exchange window days Items are eligible for return or exchange within 30 days of the delivery date.
Free return shipping Returns are complimentary with Checkout+(Easy Returns) and are accepted within 30 days of delivery.
Return shipping fee If you do not select Checkout+ you will need to purchase a return label inside the portal for $9.95.
Receipt required To begin, visit our Returns Portal and enter your order number and the email address used to place your order.
Original packaging required We accept returns on items that are unworn, unwashed, and undamaged, with all original tags still attached.
Refund method Approved refunds to the original payment method or store credit are typically processed within 5-7 business days after one of our carrier partners has received, checked, and accepted your return.
Refund processing days Approved refunds to the original payment method or store credit are typically processed within 5-7 business days after one of our carrier partners has received, checked, and accepted your return.

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.