Flawlessvapeshop allows returns within 30 days of purchase, though you will pay all return shipping costs and face a 20 percent restocking fee on most items. Many vaping products, including tanks, coils, e-liquids, and batteries, are not returnable due to safety concerns.
How returns work
To return an item, log into your account and access your order history. Click the Return Item(s) button for the order you wish to return. You will receive an email confirmation that your return request was received, followed by instructions on how to proceed. You must send your return by mail to the Flawlessvapeshop warehouse in Arizona, and you are responsible for all shipping costs.
Exclusions and restrictions
Flawlessvapeshop does not accept returns on tanks, atomizers, coils, e-liquids, batteries, replacement glass, drip tips, pods, disposables, or products in the alternatives category. These items are marked non-returnable due to safety concerns, with the exception of disposables, which are excluded because they lack manufacturer warranty coverage. Geekvape mods and pod systems have an extended 90-day return window under limited manufacturer warranty, but the retailer does not publish a comprehensive list of all excluded items beyond those listed.
Refunds
Flawlessvapeshop processes all returns as refunds only and does not offer exchanges. You will receive a refund minus the 20 percent restocking fee. The retailer does not state when refunds are issued or how long the process takes.
Frequently asked questions
How long do I have to return something?
You have 30 days from purchase to return most items. Geekvape mods and pod systems have a longer window of 90 days under the manufacturer's limited warranty.
Do I have to pay for return shipping?
Yes. You are responsible for all return shipping costs. Flawlessvapeshop does not cover return postage.
Will I get my full purchase price back?
No. Flawlessvapeshop applies a 20 percent restocking fee to refunds. You will also lose money on return shipping costs that you pay.
Can I return tanks, coils, or e-liquids?
No. Tanks, atomizers, coils, e-liquids, batteries, replacement glass, drip tips, pods, and disposables are not returnable. These items are excluded due to safety concerns or lack of manufacturer warranty.
Does original packaging matter?
Original packaging is required conditionally, though Flawlessvapeshop does not specify the exact conditions or what happens if packaging is missing.
Can I exchange an item instead of getting a refund?
No. Flawlessvapeshop processes all returns as refunds only. Exchanges are not offered.
How do I start a return?
Log into your account, go to your order history, and click the Return Item(s) button for the order. You will receive confirmation and further instructions by email.