Blueland offers a 100-day return window on most purchases with free return shipping. You initiate returns through an online portal and receive a refund to your original payment method within 5-7 business days after the return is received.
How returns work
You return items by mail through the returns.blueland.com portal. After initiating your return online, you have 15 days to ship the item with all components. You will receive an email confirmation once your return arrives and has been inspected.
Exclusions and restrictions
Blueland does not refund original shipping fees or donations made to non-profit partners. For Hand Soap Pumps and Cleaning Spray Nozzles that lose functionality within 100 days, Blueland offers free replacements rather than refunds.
Refunds
Refunds are applied automatically to your credit card or original payment method. You also have the option to receive store credit as a gift card code for immediate use. Refunds typically process within 5-7 business days after your return is received and inspected.
Frequently asked questions
How long do I have to return something to Blueland?
You have 100 days from your purchase to return most items. Once you initiate a return through returns.blueland.com, you must ship the item within 15 days of receiving your return label.
Do I have to pay for return shipping?
No. Blueland provides free return shipping on all eligible returns.
What condition does my item need to be in?
The retailer does not publish specific condition requirements on its policy page, though returns must include all components. Contact Blueland directly for details on what condition qualifies for return.
When will I get my refund?
Refunds process within 5-7 business days after your return is received and inspected. The money is credited automatically to your credit card or original payment method.
Can I get store credit instead of a refund?
Yes. During the return process, you can choose to receive store credit instead. You will receive a gift card code that you can use immediately.
What items cannot be returned?
Original shipping fees are not refundable. Donations made to Blueland's non-profit partners also cannot be refunded. Hand Soap Pumps and Cleaning Spray Nozzles that lose functionality are eligible for free replacement instead of refund.
What if my Hand Soap Pump or Cleaning Spray Nozzle breaks?
If functionality is lost within 100 days, Blueland offers a free replacement. You do not receive a refund for these items. Direct exchanges are not available, but you can return an item and select store credit to purchase a replacement.