ATTITUDE maintains a firm sale policy under which all products are non-returnable for change of mind. The retailer accepts claims only for items that arrive defective, damaged, missing, or incorrect, and you must contact customer service immediately upon receipt to initiate a claim.
How returns work
If your order arrives with a problem, you must contact ATTITUDE customer service right away. You will need to inspect the order upon reception and provide photos of both the damaged box and any damaged products as part of your claim.
Exclusions and restrictions
ATTITUDE does not accept returns or exchanges. All products are sold as final sale due to hygiene, safety, and environmental reasons. The retailer does not process returns for change of mind.
Refunds
The retailer's published policy does not state how refunds are processed, the method of refund, or the timeline for receiving money back after a claim is approved.
Frequently asked questions
Can I return an item if I change my mind?
No. ATTITUDE operates under a firm sale policy and does not accept returns for change of mind. All products are final sale.
What should I do if my order arrives damaged or defective?
You must contact ATTITUDE customer service immediately upon receiving your order. Be prepared to provide photos of the damaged box and damaged products to support your claim.
Can I exchange an item for a different size or color?
No. ATTITUDE does not accept exchanges. The firm sale policy applies to all transactions.
Do I have to pay for return shipping?
Return shipping is not free at ATTITUDE. However, the policy details for defective or damaged items do not specify shipping costs.
Can I return an online order in a physical store?
No. ATTITUDE does not accept in-store returns for online orders.
How long do I have to report a problem with my order?
You must contact customer service immediately upon inspection of your order if items are defective, damaged, missing, or incorrect. The policy does not specify a number of days.
Why does ATTITUDE have such a strict return policy?
ATTITUDE states that all products are firm sale due to hygiene, safety, and environmental reasons.