FabKids allows you to return most items within 60 days from shipment. Returns must be initiated through your account, and items must be unworn with original tags and packaging intact.
How returns work
You start your return by logging into My Account and selecting the order from your Orders History. After completing the return process, you print your return label and drop off the package at the designated shipping provider. This method applies to all returns.
Exclusions and restrictions
FabKids does not accept returns on items purchased through special promotions, which are marked as final sale per the promotion disclaimers. Apparel and accessories must be unworn with all tags attached. Shoes must be in new, unused condition. The retailer does not publish a comprehensive list of other excluded categories.
Refunds
Refunds are issued to your original payment method or as store or VIP credit, depending on your account type. If you paid with store or VIP credit, your refund returns in the same format and is not eligible to be issued as a credit card refund. You can expect your refund within 10 business days after the warehouse receives your return.
Frequently asked questions
How long do I have to return items to FabKids?
You have 60 days from shipment to return most items. Items must be unworn with all original tags and packaging intact to be eligible for return.
Do I have to pay for return shipping?
Return shipping is free for most locations. However, if you are returning from Alaska, Hawaii, Puerto Rico, or an APO address, there is a $9 return shipping fee. For returns to Canada, the fee is $9.95.
Can I return worn items or items without tags?
No. Apparel and accessories must be unworn with all tags attached. Shoes must be in new, unused condition. Items that have been worn cannot be returned.
What if I bought something on sale or through a promotion?
Items purchased through special promotions are final sale and cannot be returned. These exclusions are noted in the promotion disclaimers at the time of purchase.
How long does it take to get my refund?
Refunds are processed within 10 business days from the date the warehouse receives your return. Your refund goes back to your original payment method or your store or VIP credit account.
Can I exchange items instead of returning them?
Yes. FabKids accepts exchanges within 60 days from shipment. Exchanged items must be in new, unused condition with original packaging.
What do I need to include when I mail back my return?
Pack your items with the return shipping label that you print after initiating your return in My Account. Make sure all original packaging is included with your return.