Eddie Bauer

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Conditional
Receipt required
Yes
In store return for online orders
Not specified
Refund processing time
Not specified
Restocking fee
Not specified

Eddie Bauer allows returns within 30 days of purchase. Items must be unused, unworn, and unwashed with original tags attached, and you must provide proof of purchase.

How returns work

You can return items by mail. To start, click the return initiation link on Eddie Bauer's website, ensure your items meet the condition requirements, and include proof of purchase with your return package. A prepaid return label is available, though using it carries either a $3.50 fee or a $10 restocking fee depending on the option selected.

Exclusions and restrictions

Final Sale items cannot be returned. However, Eddie Bauer extends the return window to 45 days for holiday orders placed between November 18 and December 25.

Refunds

Refunds are issued as store credit at the current selling price. If you return an item without proof of purchase, you will also receive store credit at the current selling price.

Frequently asked questions

How long do I have to return my Eddie Bauer purchase?

You have 30 days from purchase to return your item. If you ordered during the holiday season (November 18 through December 25), you have 45 days to return.

Do I need a receipt to return items?

Yes, you must include proof of purchase with your return. If you do not have a receipt, your return will be credited as store credit at the current selling price.

What condition must items be in to return them?

Items must be unused, unworn, and unwashed with original tags still attached.

Can I return Final Sale items?

No. Eddie Bauer does not accept returns on items marked as Final Sale.

How will I receive my refund?

Refunds are issued as store credit at the current selling price, not as cash or original payment method refunds.

Is return shipping free?

A prepaid return label is available, but it involves a fee. You can choose either a $3.50 fee or a $10 restocking fee when using the prepaid label option.

What if I don't have the original packaging?

Eddie Bauer requires that items be returned in original packaging. The retailer does not state whether exceptions are made for missing original packaging.

How you can return an item

  • By mail , Prepaid return label option available with $3.50 fee or $10 restocking fee

Step by step

  1. Click HERE to initiate a return.
  2. Ensure items are unused, unworn, unwashed with tags attached.
  3. Include proof of purchase with return.

Categories with their own return window

Category Window Note
Holiday orders 45 days Extended return period for orders placed Nov 18 - Dec 25

What you cannot return

  • Final Sale items , Policy explicitly excludes final sale items

How your refund comes back

You paid with Refund comes back as
merchandise credit Store credit at current selling price

Returning without a receipt

Returns without proof of purchase credited as merchandise credit at current selling price.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days We offer a hassle-free 30-day return period on all items ordered via phone or our online store.
Exchange window days We offer a hassle-free 30-day return period on all items ordered via phone or our online store.
Free return shipping Pay a $3.50 prepaid return fee at checkout, which covers the cost of a return made in accordance with this policy
Receipt required You must include proof of purchase
Original packaging required Items must be in their original condition and original packaging, unused, unworn, unwashed, and with all tags still attached

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.