CIRCLE FASHION

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
14 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
No
Refund processing time
Not specified
Restocking fee
Not specified

CIRCLE FASHION allows returns within 14 days of purchase, provided items are unworn, unwashed, and in original packaging. You must pay for return shipping yourself. The retailer also offers a 7-night trial period and extends the return window to 28 days for faulty items.

How returns work

You can return items by mail using a trackable delivery service with insurance. Before returning faulty items, you must email customer care. Ensure your item is unworn and unwashed with original tags attached, repack it in original packaging if applicable, and include your invoice with the shipment. Mail your return to the Circle Fashion address provided by the retailer.

Exclusions and restrictions

The following items cannot be returned: underwear and jewellery for pierced ears (for hygiene reasons), and items that have been worn or washed. Scented or washed faulty items are also not returnable. Faulty items have an extended 28-day return window from the dispatch date, but require you to email customer care before returning.

Refunds

Refunds are issued to your original payment method (such as your credit card). Alternatively, you may exchange the item for a different size or colour within 14 days if it remains in original condition. The retailer does not state a specific timeframe for refund processing.

Frequently asked questions

How long do I have to return something to CIRCLE FASHION?

You have 14 days from purchase to return standard items. If your item is faulty, you have 28 days from the dispatch date, but you must email customer care before returning it. The retailer also offers a 7-night trial period.

Do I have to pay for return shipping?

Yes. You pay all return shipping costs. You must use a trackable delivery service with insurance to protect your return.

What condition must items be in to return them?

Items must be unworn, unwashed, and in original packaging if applicable. Original tags must remain attached. Worn or washed items, including scented or washed faulty items, cannot be returned.

Can I return items bought online in a CIRCLE FASHION store?

No. The retailer does not accept in-store returns for online orders. You must return items by mail.

Do I need a receipt to return my purchase?

You should include your invoice with your return. The retailer does not state an explicit policy for returns without a receipt.

What items cannot be returned?

Underwear and jewellery for pierced ears cannot be returned for hygiene reasons. Items that have been worn or washed are also non-returnable, as are scented or washed faulty items.

Can I exchange an item instead of returning it for a refund?

Yes. If your item is in original condition, you can exchange it for a different size or colour within 14 days of purchase.

How you can return an item

  • By mail , Use trackable service with insurance; shopper pays shipping

Step by step

  1. Email customer care for faulty items before returning.
  2. Ensure items are unworn, unwashed, with original tags attached.
  3. Repack in original packaging if applicable.
  4. Use trackable delivery service with insurance.
  5. Include your invoice with the return.
  6. Mail to the provided Circle Fashion address.

Categories with their own return window

Category Window Note
Faulty items 28 days From dispatch date; requires prior email to customer care

What you cannot return

  • Underwear , hygiene reasons
  • Jewellery for pierced ears , hygiene reasons
  • Worn or washed items , not in original condition
  • Scented or washed faulty items , condition not acceptable

How your refund comes back

You paid with Refund comes back as
Credit card Refund to original card

Returning without a receipt

Invoice should be included with return; no explicit policy without receipt stated

Exchanges

Exchange for alternate size or colour available if item in original condition within 14 days

Warranty

This returns policy does not affect statutory rights

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days If you wish to receive a full refund, you've got 14 days from receiving your order to send it back to us.
Exchange window days In the event you are not satisfied with your purchase please send the item(s) back to us in its(their) original condition with all labels attached within 14 days of the order date.
Free return shipping We are not responsible for the return shipping charges.
Return shipping fee We do not reimburse return postage arranged independently without prior approval. Any return shipping costs must be reasonable and agreed in advance. Excessive or premium shipping charges will not be reimbursed.
Receipt required Please be sure to include your invoice when returning goods.
Original packaging required All returned items must be unworn, unwashed, complete with the original tags still attached and re-packed into the original packaging if applicable.
Refund method On receiving the item(s) from you we will issue a full refund to the card the order was placed with or exchange it for an alternate size/colour if you wish.
In store return for online Returns are not to be brought back to store to avoid any complications with refunds or exchanges.
Trial period days This must be done within 7 days of delivery of your item(s).

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.