Beginning Boutique allows returns within 30 days of purchase for store credit. Items must be in original packaging. Most returns incur a $13.99 shipping fee, though in-store returns at the San Diego showroom are free.
How returns work
You can return items by mail through USPS (in the USA) or Canada Post (in Canada), or in person at the San Diego showroom. To return by mail, book your return online, download the postage label from your email or the returns page, print it, attach it to your parcel, and drop it off at the nearest carrier office.
Exclusions and restrictions
Beginning Boutique does not accept returns on final sale items, swimwear with removed hygiene seals, earrings, cosmetics, intimates and lingerie, socks and hosiery, beauty tools and products, or gift cards. Exchanges are not offered on orders shipped to Canada.
Refunds
Refunds are issued as store credit within 1 to 2 business days of Beginning Boutique receiving your return. Gift cards are not refundable but remain valid for up to 5 years from the date of issue.
Frequently asked questions
How long do I have to return an item?
You have 30 days from purchase to return an item. The same 30-day window applies if you want to exchange for a different size or style.
Do I have to pay for return shipping?
Return shipping costs $13.99 if you mail your return. However, if you return items in person at the San Diego showroom, there is no shipping fee.
Can I return items I bought online to a store?
Yes. You can return online purchases in person at the Beginning Boutique showroom in San Diego, and these in-store returns are free.
What do I need to return an item?
Items must be in their original packaging to be eligible for return. You will need to book your return online and print the postage label provided to you.
Can I return swimwear or underwear?
No. Swimwear with a removed hygiene seal, intimates, and lingerie cannot be returned for hygiene reasons. Socks and hosiery are also non-returnable.
What if my item arrives damaged?
Contact Beginning Boutique support. For minor damage, the store may offer a repair reimbursement. For major damage, you may receive a replacement, store credit, or refund.
Can I exchange items instead of returning them?
Yes. You have two exchange options. With Instant Exchange, the store places a 14-day hold on your card while processing your request. With Standard Exchange, you send your item back first and then order your replacement. Both exchanges incur a $13.99 fee. Note that exchanges are not available on orders shipped to Canada.