Bodega allows returns within 30 days of purchase by mail. You must email the returns department first, and items must be unused and in original packaging with tags and invoice attached.
How returns work
To return an item, email [email protected] with your order number and reason for the return. Once approved, you should package the unused item in its original packaging with price tags and invoice attached, then ship it with tracking and insurance. Bodega does not accept returns in store for online orders.
Exclusions and restrictions
Quickstrike (QS), limited edition, sale, and brand collaboration products are final sale and cannot be returned or exchanged. Additionally, you cannot return quantities of 3 or more of the same product.
Refunds
Refunds are issued to your original form of payment within 14 days of Bodega receiving your return. The refund amount excludes your original shipping charges. If your order contained an error or a damaged item, Bodega provides a free return label and refunds your original shipping cost.
Frequently asked questions
Do I have to pay for return shipping?
Yes, you pay for return shipping unless your order was damaged or contained an error. If Bodega shipped you a damaged item or wrong order, they provide a free return label.
How long does it take to get my refund?
Bodega processes refunds within 14 days of receiving your return. The refund goes to your original payment method.
Do I need my receipt to return an item?
Yes, Bodega requires your original invoice with the return. The retailer does not state a policy for returns without a receipt.
Can I return sale items?
No. Sale items, along with quickstrike, limited edition, and brand collaboration products, are final sale and cannot be returned or exchanged.
Can I return items to a Bodega store?
No. Bodega does not accept returns in store for online orders. All returns must be processed by mail.
What if I want to return multiple quantities of the same product?
You cannot return quantities of 3 or more of the same product according to Bodega policy.
What condition do items need to be in to return them?
Items must be unused and in original packaging with price tags and invoice attached. You should also ship the package with tracking and insurance for full value.