1822denim.com allows returns within 30 days of purchase, but you pay for return shipping. Items must be returned by mail to their Huntington Park, California facility.
How returns work
You can return items by mail to the 1822 Denim Returns and Exchanges Department in Huntington Park, California. To process your return, complete a return form to the best of your knowledge, pack your merchandise securely with the completed form included, and mail the package to the provided address. You are responsible for all return shipping costs.
Exclusions and restrictions
Gift cards, e-gift certificates, and any items marked as final sale cannot be returned. If you have a defective or damaged item, you should contact customer service by email or phone to report the issue rather than proceeding with a standard return.
Refunds
Refunds are issued to your original form of payment. Processing takes 14 to 21 days after the retailer receives your return.
Frequently asked questions
What is the return window at 1822denim.com?
You have 30 days from purchase to return items. Items must be received by mail at their Huntington Park, California location within this period.
Do I have to pay for return shipping?
Yes. The customer pays all return shipping costs. There is no free return shipping option.
What if I don't have my receipt?
You must provide either the return form or a copy of your invoice to be eligible for a return. The retailer does not accept returns without one of these documents.
How long does it take to get my refund?
Once the retailer receives your return, refunds are processed within 14 to 21 days. The money goes back to your original payment method.
Can I exchange items instead of returning them?
Yes. Exchanges are accepted within 30 days if the items are unworn and still have original tags intact. You would need to follow the same mailing process as returns.
Are gift cards returnable?
No. Gift cards and e-gift certificates are final sale and cannot be returned.
What should I do if I receive a damaged or defective item?
Contact 1822denim.com customer service by email or phone to report the issue. The retailer does not state whether defective items follow the standard return process or a different procedure.