Todd Snyder

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Conditional
Receipt required
Not specified
In store return for online orders
Yes
Refund processing time
Not specified
Restocking fee
Not specified

Todd Snyder allows returns within 30 days of purchase, either in-store or by mail. In-store returns are free, but mail returns incur a $7 restocking fee unless you choose store credit instead.

How returns work

You can return items either in-store or by mail. To start the process, contact Todd Snyder customer service. Items must be new, unused, and in original packaging with tags attached. In-store returns avoid the restocking fee, while mail returns are subject to a $7 fee unless you opt for store credit.

Exclusions and restrictions

Final Sale, Final Markdown, and Clearance items are not returnable. The retailer does not publish exclusions beyond these categories.

Refunds

Refunds are issued as direct credit card refunds (minus the $7 restocking fee) or as store credit. If you choose store credit, the restocking fee is waived. Todd Snyder does not state when refunds are processed.

Frequently asked questions

How long do I have to return something?

You have 30 days from the date of purchase to return or exchange items. This applies to both in-store and mail returns.

Do I have to pay to return by mail?

Yes. Mail returns are subject to a $7 restocking fee if you choose a credit card refund. If you choose store credit instead, the restocking fee is waived.

Is returning in-store free?

Yes. In-store returns do not include a restocking fee, making them free to process.

What condition must items be in?

Items must be new, unused, and in original packaging with tags attached. Todd Snyder does not state whether items can be tried on or worn.

Can I return Final Sale or Clearance items?

No. Final Sale, Final Markdown, and Clearance items are not returnable according to Todd Snyder's policy.

How do I get a refund?

Refunds are issued either as a direct credit to your original credit card (minus the $7 restocking fee for mail returns) or as store credit (with no fee). Todd Snyder does not state how many days the refund takes to process.

Can I return an online purchase in-store?

Yes. Todd Snyder allows online purchases to be returned in-store, and in-store returns do not incur the $7 restocking fee.

How you can return an item

  • In store , No restocking fee for in-store returns
  • By mail , Subject to $7 restocking fee unless store credit chosen

Step by step

  1. Contact customer service to start a return or exchange process.
  2. Ensure items are new, unused, and in original packaging with tags attached.
  3. Return within 30 days of purchase via mail or in-store.

What you cannot return

  • Final Sale items , Policy marks as non-returnable
  • Final Markdown items , Policy marks as non-returnable
  • Clearance items , Policy marks as non-returnable

How your refund comes back

You paid with Refund comes back as
credit card Direct credit card refund minus $7 restocking fee
store credit Store credit with no restocking fee

Gift returns

Special gift return process available

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Items must be returned or exchanged within 30 days of purchase
Exchange window days Items must be returned or exchanged within 30 days of purchase
Free return shipping All returns are subject to a $7 restocking fee, unless store credit is chosen as a refund method or returns are made in-store.
Return shipping fee All returns are subject to a $7 restocking fee, unless store credit is chosen as a refund method or returns are made in-store.
Original packaging required Items must be returned or exchanged within 30 days of purchase and must be new, unused, and in their original packaging with all garment tags still attached.
Refund method refunds issued back to your credit card typically take up to 5 business days to be acknowledged by your bank
In store return for online Returns and exchanges can be made in-store or online.

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.