Sullen Clothing allows you to return most items within 30 days of purchase by mail. Refunds are issued to your original payment method and typically arrive within 2 to 10 business days.
How returns work
To return an item, email [email protected] to initiate the return. Then ship your item to Sullen Clothing at 1779 Apollo Ct. Seal Beach, CA 90740. Your items will be inspected and processed once received.
Exclusions and restrictions
Sullen Clothing specifies that certain items sold online are not eligible for return. The retailer does not publish a detailed list of excluded categories on its return policy page.
Refunds
Refunds are issued as a credit to the original payment method you used to make your purchase. After your return is processed, allow 2 to 10 business days for the credit to appear in your account.
Frequently asked questions
How long do I have to return an item?
You have 30 days from purchase to return an item to Sullen Clothing.
Where do I ship my return?
Ship your return to Sullen Clothing at 1779 Apollo Ct. Seal Beach, CA 90740. You must email [email protected] first to initiate your return.
How long does a refund take?
After your return is received and inspected, allow 2 to 10 business days for the credit to be applied to your original payment method.
Can I exchange an item instead of returning it?
Yes. Exchanges are available for unused, unwashed items within 30 days of purchase. For wrong size exchanges, contact Sullen Clothing customer service.
What if my item arrives damaged or defective?
Manufacturing defects are eligible for exchange or credit. Damage caused by misuse is not covered by the return policy.
Are all items returnable?
No. Sullen Clothing states that certain items sold online are not eligible for return, but does not publish which specific items are excluded.
How will I receive my refund?
Your refund will be credited to the original payment method you used at checkout.