Sprwmn allows returns within 5 days of receiving your order, provided items are new, unused, and in original packaging with tags attached. Return shipping is not free; you pay US $10 domestically or $30 internationally. Exchanges have a longer window of 14 days, though availability is not guaranteed.
How returns work
Returns are processed by mail. You must contact [email protected] within 5 days of receiving your order to obtain a return authorization number. After registering your return with the returns department using that number, ship the item in new, unused condition with all tags still attached.
Exclusions and restrictions
Sprwmn does not accept returns on damaged or used merchandise, or on items purchased during sale periods marked as final sale. All returned items must be new, unused, and in original condition with tags attached.
Refunds
Refunds are issued to your original form of payment. Processing takes 5 business days from the time Sprwmn receives and processes your return.
Frequently asked questions
How long do I have to return something?
You have 5 days from the date you receive your order to initiate a return. You must contact [email protected] within this window to request a return authorization number.
Do I have to pay for return shipping?
Yes. Return shipping costs US $10 within the United States or US $30 for international returns. You are responsible for these fees.
What if I don't have my receipt?
A receipt is not required. Instead, contact [email protected] to obtain a return authorization number, which you will need to register your return.
Can I exchange an item instead of returning it?
Yes, you may request an exchange within 14 days of receiving your order. However, availability is not guaranteed because some merchandise is select only.
What condition must items be in to return them?
Items must be new, unused, and in original condition with all tags attached. Damaged or used merchandise is not returnable.
When will I get my refund?
Refunds are processed within 5 business days after Sprwmn receives and processes your return. The money goes back to your original payment method.
Are sale items returnable?
No. Items purchased during sale periods that are marked as final sale cannot be returned.