SKIMS

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Yes
In store return for online orders
Not specified
Refund processing time
Up to 7 business days from delivery; 3-5 business days to appear in bank account
Restocking fee
Not specified

SKIMS allows returns within 30 days of purchase. Returns are not free: you pay US$15 for a pre-paid DHL label, or you may use self-postage and cover any reverse duties or taxes yourself. Items must be returned in original packaging unless otherwise specified.

How returns work

You can return items by mail using a pre-paid DHL label or self-postage, by dropping off at a DHL location within 14 days, or by scheduling DHL collection to your address. To start, submit your return request online and receive a Return Authorisation email with your label or slip, then mail, drop off, or arrange pickup within 14 days.

Exclusions and restrictions

Final Sale items marked by SKIMS cannot be returned. The retailer does not publish a comprehensive list of other excluded categories.

Refunds

Refunds are issued to your original payment method only, including prepaid credit cards. Refunds take up to 7 business days from the date SKIMS receives your return, then 3 to 5 additional business days to appear in your bank account. If you return an item more than 30 days after purchase or without proof of purchase, you will receive a SKIMS gift card instead, or the retailer will follow applicable local law.

Frequently asked questions

How long do I have to return something to SKIMS?

You have 30 days from the date of purchase to return items. If you choose to arrange your own return shipping, you must still submit your return request within 30 days and complete the return within 14 days of receiving your Return Authorisation.

Does SKIMS offer free returns?

No. Returns cost US$15 if you use SKIMS's pre-paid DHL label. If you arrange your own postage, you pay for shipping and any reverse duties or taxes that apply.

Do I need my receipt to return an item?

Yes, a receipt is required. If you return an item without proof of purchase or after 30 days, you will receive a SKIMS gift card instead of a refund to your original payment method, or the retailer will follow applicable local law.

How do I get my refund after returning an item?

SKIMS issues refunds to your original payment method only. It takes up to 7 business days from delivery for SKIMS to inspect and approve your return, then 3 to 5 business days for the money to appear in your bank account.

What happens if I return an item without original packaging?

Original packaging is required for returns, though SKIMS notes this is conditional. The retailer does not state what exceptions apply or what happens if packaging is missing.

Can I return Final Sale items?

No. Items marked as Final Sale by SKIMS cannot be returned.

How do I schedule a DHL pickup for my return?

After submitting your return request online and receiving your Return Authorisation email, you can book DHL collection to pick up your package. You must schedule this within 14 days of receiving your authorisation.

How you can return an item

  • By mail , Self-postage or pre-paid DHL return labels
  • Carrier drop off , DHL drop off at nearest DHL point within 14 days
  • Pickup , DHL collection can be booked

Step by step

  1. Submit your return request online.
  2. Receive Return Authorisation email with label or slip.
  3. Mail, drop off, or schedule collection within 14 days.
  4. Wait for inspection and refund notification.

What you cannot return

  • Final Sale items , Marked as Final Sale by retailer

How your refund comes back

You paid with Refund comes back as
Original payment method (including prepaid credit cards) Issued to original payment method
No proof of purchase or beyond 30 days SKIMS gift card or per applicable local laws

Returning without a receipt

Refunds beyond 30 days or without proof of purchase applied to gift card or per local law

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days You can make a return within 30 days of placing your order for a refund.
Free return shipping Pre-paid Express Returns via DHL are subject to a US$15/€15/local currency equivalent return shipping fee, which will be deducted from your refund.
Return shipping fee Pre-paid Express Returns via DHL are subject to a US$15/€15/local currency equivalent return shipping fee, which will be deducted from your refund. Self-postage Returns are subject to return shipping fees and reverse duties and taxes which are the responsibility of the customer when choosing this method.
Receipt required New, unworn, and unwashed merchandise may be returned for a refund within 30 days, with proof of purchase.
Original packaging required Merchandise must be in original condition, with all tags and liners still attached; untagged items should be returned with original packaging.
Refund method Refunds will be issued to the original method of payment only (including prepaid credit cards).
Refund processing days This process can take up to 7 business days from the date your return tracking information shows delivered. Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.

Return policies for similar stores

Store Return window
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Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.