REVOLVE

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Yes
Receipt required
Not specified
In store return for online orders
Yes
Refund processing time
Not specified
Restocking fee
Not specified

REVOLVE offers a 30-day return window for most items, with free return shipping. You can return items by mail, carrier drop-off, scheduled pickup, or in person at a Happy Returns Return Bar or REVOLVE store location.

How returns work

You can return items through multiple routes. By mail, you drop your package at a UPS or FedEx location or schedule a pickup using a prepaid label. You may also drop off at a carrier location without waiting in line, or arrange a scheduled pickup. For in-person returns, you start the process online to receive a QR code, then visit a Happy Returns Return Bar or REVOLVE store.

Exclusions and restrictions

Certain items cannot be returned through Happy Returns, including fragrances, nail polish, batteries, aerosols, alcohol-based liquids, and luggage. Beauty products must be unused and unopened. FWRD Renew items have a 14-day return window and must have original tags, packaging, and accessories, and undergo authentication. In-store purchases can only be returned in person within 30 days, not by mail.

Refunds

Refunds are issued to your original payment method, typically your credit card account. The retailer does not publish a timeline for when refunds appear in your account.

Frequently asked questions

How long do I have to return items to REVOLVE?

You have 30 days from purchase to return most items. Exchanges are accepted within 60 days. FWRD Renew items have a shorter window of 14 days.

Do I have to pay for return shipping?

No. REVOLVE provides free return shipping with a prepaid label included with your order.

Can I return items in person?

Yes. You can return items in person at a Happy Returns Return Bar or REVOLVE store location. You must start the return process online first to receive a QR code.

What condition must items be in to be returned?

Items must be in original packaging. Beauty products must additionally be unused and unopened. FWRD Renew items must have original tags, packaging, and all accessories.

Can I return fragrances and nail polish?

No. Fragrances, nail polish, batteries, aerosols, alcohol-based liquids, and luggage cannot be accepted through Happy Returns.

Can I return online purchases in a store?

Yes. You can return online orders in person at a Happy Returns Return Bar or REVOLVE store location after initiating the return online.

How will I receive my refund?

Refunds are issued to your original payment method, such as your credit card. The retailer does not state how many business days the refund takes to appear.

How you can return an item

  • By mail , Drop at UPS/FedEx location or scheduled pickup with prepaid label
  • Carrier drop off , Drop at carrier drop-off location without waiting in line
  • Pickup , Leave package at location with scheduled pick-up
  • In store , Return in person at Happy Returns Return Bar or REVOLVE store

Step by step

  1. Find your order in your purchase history or contact customer service.
  2. Pack your item(s) and affix the prepaid mailing label to the top of the package.
  3. Write down order numbers on a sheet of paper if returning items from multiple orders.
  4. Drop package at UPS/FedEx location or location with scheduled pick-up.
  5. For in-person returns, start return online to receive QR code and visit Happy Returns Return Bar.

Categories with their own return window

Category Window Note
Beauty Products 30 days Must be unused and unopened
FWRD Renew 14 days Must have original tags, packaging, and accessories. Undergoes authentication.
In Store Purchases 30 days Only returnable in store, not by mail

What you cannot return

  • Fragrances , Cannot be accepted through Happy Returns
  • Nail polish , Cannot be accepted through Happy Returns
  • Batteries , Cannot be accepted through Happy Returns
  • Aerosols , Cannot be accepted through Happy Returns
  • Alcohol based liquids , Cannot be accepted through Happy Returns
  • Luggage , Cannot be accepted through Happy Returns

How your refund comes back

You paid with Refund comes back as
Credit card Refund to original credit card account
Original payment method (general) Refund to original payment method

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days For orders shipped on or after May 1st 2024, we will accept returns within 30 days of shipment for a full refund
Exchange window days within 60 days for an exchange
Free return shipping All domestic orders ship with a FREE prepaid return mailing label
Original packaging required all returned items must be unaltered and must include any original packaging (boxes, bag dusters, etc.) and all the tags the item came with
Refund method your credit will be reissued to you as a refund to your original payment method
In store return for online Items purchased online may be returned in store or to our online return center

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.