Life is Good allows you to return most items within 60 days of purchase by mail. Returns incur a $4.95 shipping fee, and refunds are issued to your original form of payment within 5 to 7 business days.
How returns work
You can return items by mail. Start your return or exchange at returns.lifeisgood.com, select your return option, and use the pre-paid USPS shipping label provided to mail back your item. The $4.95 return shipping fee will be deducted from your refund.
Exclusions and restrictions
Mystery Tees are final sale and cannot be returned due to their random nature. The retailer does not publish a comprehensive list of other non-returnable items.
Refunds
Refunds are issued to your original form of payment. Processing takes 5 to 7 business days after the retailer receives your return.
Frequently asked questions
How long do I have to return something?
You have 60 days from purchase to return or exchange items. This window applies to both return and exchange requests.
Do I have to pay for return shipping?
Yes. Life is Good charges a $4.95 return shipping fee. A pre-paid USPS label is provided, but the fee is deducted from your refund amount.
When will I get my refund?
Refunds are processed within 5 to 7 business days after Life is Good receives your return. The money goes back to your original form of payment.
Can I exchange instead of returning?
Yes. You can exchange items for a different size or color at no charge. Life is Good also offers instant exchanges with credit card authorization and Shop Now exchanges that include your original value plus a $5 bonus.
What if I received a gift?
Gift returns are accepted. Instead of a refund, you will receive store credit to Lifeisgood.com.
Are Mystery Tees returnable?
No. Mystery Tees are final sale and cannot be returned because of their random nature.
What if my item arrived damaged?
Contact Life is Good customer care if your item is damaged or defective. The retailer does not publish specific procedures for damaged items on its return policy page.