Harry's allows returns within 30 days of purchase. You can return items by mail, and the retailer provides return shipping labels for damaged items and quality assurance inspections.
How returns work
To initiate a return, inspect your order when it arrives and contact [email protected] immediately if you find the item is defective, damaged, or incorrect. Harry's will then send you a return shipping label and instructions to complete the return by mail.
Exclusions and restrictions
Harry's does not accept returns on custom engraved handles due to their personalized nature, and gift cards cannot be returned. The retailer does not publish a comprehensive list of other excluded items.
Refunds
The retailer does not state how refunds are processed or when money will be returned to your account after a return is received.
Frequently asked questions
How long do I have to return an item to Harry's?
You have 30 days from purchase to return an item. You must contact the retailer within this window to initiate the return process.
Do I have to pay for return shipping?
Harry's provides return shipping labels at no cost for damaged items and quality assurance inspections. The retailer does not specify whether shipping is free for other types of returns.
Can I return custom engraved handles?
No. Harry's does not accept returns on custom engraved handles because of their personalized nature.
Can I return a gift card?
No. Harry's policy does not permit gift card returns under any circumstances.
What should I do if my order arrives damaged?
Inspect your order when it arrives and contact [email protected] immediately if you find damage. Harry's will provide you with a return shipping label and instructions for returning the damaged item.
When will I receive my refund after returning an item?
The retailer does not state the timeframe for processing refunds or when money will be returned to you after your return is received.
What if I receive the wrong item?
Contact [email protected] right away to report the error. Harry's will send you a return shipping label and instructions so you can return the incorrect item.