Gabicci

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
5 working days of receipt, up to 10 days to credit account
Restocking fee
Not specified

Gabicci allows you to return most items within 30 days of receipt. You must return items in original packaging, and you are responsible for return shipping costs unless the item is faulty or incorrect.

How returns work

To return an item, first verify that your return meets Gabicci's Return of Goods Policy criteria. Next, print and complete the returns form. Finally, return your items to the specified address in a securely sealed package. If you do not have the returns form, you may include a handwritten note or your original delivery note instead.

Exclusions and restrictions

Underwear is non-returnable. For faulty or incorrect items, you must contact customer service within 14 days of receipt before returning them. Gabicci does not publish a comprehensive list of excluded categories beyond these restrictions.

Refunds

Refunds are issued to your original payment card. Processing takes 5 working days from receipt of your return, though it may take up to 10 days for the credit to appear in your account. If you return a faulty or incorrect item, you pay no postage fees.

Frequently asked questions

How long do I have to return an item?

You have 30 days from receipt to return most items. For faulty or incorrect items, you must contact customer service within 14 days of receipt before sending the return.

Do I have to pay for return shipping?

Yes, you pay for return shipping under the standard policy. However, if your item is faulty or incorrect, Gabicci covers the return postage.

What if I don't have the returns form?

You can include a handwritten note or your original delivery note instead of the printed returns form.

How long does a refund take?

Gabicci processes refunds within 5 working days of receiving your return. The credit may take up to 10 days to appear in your account.

Can I exchange an item instead of returning it?

Yes, exchanges are available within 30 days of your order, subject to stock availability. If you purchased a bundle, you must return the entire bundle for a full refund, or you cover the return costs for a like-for-like exchange.

What items cannot be returned?

Underwear is non-returnable. All other items are generally returnable within the 30-day window if they meet the policy criteria.

Does my item need to be in original packaging?

Yes, items must be returned in original packaging to qualify for a return.

Step by step

  1. Verify your return meets the Return of Goods Policy criteria.
  2. Print and complete the returns form.
  3. Return items to the specified address in a securely sealed package.

Categories with their own return window

Category Window Note
Faulty or incorrect items 14 days Contact customer service within 14 days of receipt before returning

What you cannot return

  • Underwear , Non-returnable category

How your refund comes back

You paid with Refund comes back as
Credit/debit card Refund to original card

Returning without a receipt

Include handwritten note or original delivery note instead of returns form

Exchanges

Exchanges arranged subject to stock availability within 30 days of order. For bundles, must return entire bundle for full refund or cover return costs for like-for-like exchange.

Damaged or defective items

Contact customer service within 14 days before returning. Full refund or replacement available upon fault confirmation. No postage fees for faulty items.

Gift returns

Do not discard product tags until sure item doesn't need to be returned

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days All returns for a refund or exchange must be organised within 30 days of placing your order.
Exchange window days All returns for a refund or exchange must be organised within 30 days of placing your order.
Free return shipping You will be required to organise and pay for the return of goods.
Return shipping fee You will be required to organise and pay for the return of goods.
Original packaging required Items to be returned must be in an 'as new' condition (unused, unworn, and unwashed, complete with their original packaging and tags.)
Refund method All refunds will be made only to the original card used for the purchase.
Refund processing days We aim to process your return within 5 working days of it arriving on our premises but please allow up to 10 days for the refund to credit your account.
Trial period days You have the right to cancel your order within 14 working days without giving a reason.

Return policies for similar stores

Store Return window
Burlington return policy 30 days
Charlotte Russe return policy 30 days
Chico's return policy 60 days
Chico's FAS return policy 60 days
David's Bridal return policy 30 days
Dickies return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.