Frenchtoast allows you to return most items within 90 days of purchase. Returns require you to pay $8.95 for return shipping, and refunds are issued to your original payment method.
How returns work
To return an item, start your return online and print a prepaid UPS return label. Affix the label to your package and drop it off at any UPS location.
Exclusions and restrictions
Frenchtoast does not accept returns on clearance items marked as final sale, items with custom school logo decoration (unless defective), or worn or used merchandise. All items must be unworn and unused to qualify for return.
Refunds
Refunds are credited to your original payment method. After your return package arrives at Frenchtoast, allow 7 to 10 business days for the refund to process.
Frequently asked questions
How long do I have to return an item?
You have 90 days from purchase to return an item. If an item arrives damaged or defective, contact Frenchtoast within 14 days of delivery with your order number, a description of the issue, and a photo.
Do I have to pay for return shipping?
Yes. Return shipping costs $8.95. Frenchtoast provides a prepaid UPS return label when you start your return online, so you only pay this fee once.
Can I exchange an item instead of returning it?
Frenchtoast does not offer exchanges. If you need a different item, you should return your current purchase and reorder. Contact the retailer by email to ask about preserving original order promotions on your new order.
Are clearance items returnable?
No. Clearance items are marked as final sale and cannot be returned.
Can I return items with custom school logos?
Items with custom school logo decoration (embroidery or heat transfer) are not returnable, unless the item is defective or damaged upon arrival.
How long does it take to get my refund?
After your return package is received, Frenchtoast processes your refund within 7 to 10 business days. The refund is credited to your original payment method.
What if my item arrives damaged?
Contact Frenchtoast within 14 days of delivery with your order number, a description of the damage, and a photo. Damaged items are returnable, and Frenchtoast will guide you through the return process.