88vape allows you to return unused items within 14 days of purchase. You must pay for return shipping, and items must be in original packaging.
How returns work
You can return items by mail to the 88vape Returns address. Before opening your order, check the delivery against your receipt. Then contact 88vape with your order number and reason for return. Send the product using a trackable, insured delivery service.
Exclusions and restrictions
Opened or used items cannot be returned. However, faulty or damaged items are handled separately. If you receive a damaged or faulty product, you must report the issue within 30 days of dispatch confirmation, and 88vape will work to resolve it.
Refunds
Refunds are issued to your original payment method. The retailer does not state how long refunds take to appear in your account.
Frequently asked questions
How long do I have to return something?
You have 14 days from purchase to return an unused item in original packaging. If you received a faulty or damaged product, you have 30 days from dispatch confirmation to report the issue.
Do I have to pay for return shipping?
Yes. You are responsible for the cost of return shipping. The retailer recommends using a trackable, insured delivery service.
Can I return an opened item?
No. Items must be unused and in original packaging to be eligible for return. If your item arrived damaged or faulty, contact 88vape within 30 days of dispatch to report the issue.
Do I need my receipt to return something?
The retailer advises you to check your delivery against your receipt immediately when it arrives. The retailer does not clearly state whether a receipt is required for all returns.
Can I exchange an item instead of returning it?
Yes. You can exchange an unwanted item for a different product within 14 days if the item is unused and in original packaging.
How will I get my refund?
Refunds are issued to your original payment method. The retailer does not specify how long the refund takes to process or appear in your account.
Do consumer rights apply to this policy?
Yes. This return policy does not affect your statutory consumer rights.