1620usa.com allows returns of most items within 15 days of purchase for a full refund, provided they remain unused and in original condition with tags attached. Exchanges are accepted for a longer window of 15 to 30 days after order receipt, with store credit issued as an alternative to refunds.
How returns work
You may return items by mail to the 1620 Workwear Returns address in Amesbury, MA. Items must be unused, in original condition, and have all original tags attached to qualify for return within the 15 day window.
Exclusions and restrictions
The retailer does not accept returns on final sale items, items without original tags, or any international purchases, which are treated as final sales. Items returned outside the 15 day window are not eligible for refunds.
Refunds
1620usa.com issues full refunds on eligible returns. If you prefer not to wait for a refund, the retailer offers store credit as an alternative within the exchange window of 15 to 30 days after order receipt.
Frequently asked questions
How long do I have to return something to 1620usa.com?
You have 15 days from purchase to return items for a refund. Items must be unused, in original condition, and have all original tags attached.
Can I exchange an item instead of getting a refund?
Yes. Exchanges are accepted between 15 and 30 days after order receipt. You may also receive store credit instead of a refund during this window.
What condition must items be in to return them?
Items must be unused, in original condition, and have all original tags still attached. If tags have been removed, the item cannot be returned.
Can I return items I bought internationally?
No. The retailer does not accept returns on international purchases, which are treated as final sales.
What items cannot be returned?
Items marked as final sale cannot be returned. Additionally, items without original tags and all international purchases are excluded from returns.
How do I send my return to 1620usa.com?
You must mail your return to the 1620 Workwear Returns address in Amesbury, MA. The retailer does not list other return methods on its published policy.
Do I get my full purchase price back?
Yes, 1620usa.com issues a full refund on eligible returns. Alternatively, you may receive store credit during the exchange window instead.