Youngelectricbikes

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Conditional
Receipt required
Yes
In store return for online orders
Not specified
Refund processing time
3 business days
Restocking fee
Not specified

Youngelectricbikes allows returns within 30 days of receipt if items are unused and in original packaging. You must contact the retailer for written approval before returning any item, and you will need to provide proof of purchase.

How returns work

To return an item, contact Youngelectricbikes within 30 days of receipt and obtain written approval from [email protected]. You must provide proof of purchase along with photos and videos of the item. Once approved, you will receive a prepaid return shipping label to use for mailing the item back. The item must meet condition requirements: unused, with no wear, dirt, or dust, and in original packaging with all included items.

Exclusions and restrictions

Used goods, batteries, special orders, sale items, and gift cards are not returnable except in extreme cases of warranty-covered breakage or malfunction. Fragile gift items are not eligible for returns, though the retailer will deduct the retail price from your refund. E-bikes must have less than 3 miles on the odometer and show no signs of use. Bike racks, accessories, and replacement parts must be sealed and unopened in original packaging.

Refunds

Refunds are issued using the same payment method as your original purchase. Refund processing takes 3 business days after your return is received and approved. If an item is damaged or defective, Youngelectricbikes bears the cost of return shipping; for all other returns, you pay for return shipping unless the item is defective.

Frequently asked questions

Do I have to pay to ship my return back?

If your item is defective or damaged, Youngelectricbikes provides a prepaid return shipping label and bears the cost. If you are returning an item that is not defective, you pay for return shipping. Either way, you will receive the prepaid label from the retailer after your return is approved.

How long do I have to return something?

You have 30 days from the date you receive your item to request a return. You must contact Youngelectricbikes within this window to obtain written approval before shipping anything back.

Do I need a receipt to return my purchase?

Yes, proof of purchase is required for a valid return. You will need to provide this when you contact the retailer for return approval.

Can I return an e-bike?

E-bikes may be returned within 30 days if they have less than 3 miles on the odometer, are unused, show no wear or tear, and are in original packaging with all included items. You must obtain written approval from the retailer before initiating the return.

What condition must items be in to qualify for a return?

Items must be unused and in original packaging with no signs of use, wear, dirt, or dust. For e-bikes specifically, the odometer must show less than 3 miles. For bike racks, accessories, and replacement parts, items must be sealed and unopened in original packaging.

How quickly will I get my refund?

After your return is received and approved, refunds are processed within 3 business days. The refund will be issued to the same payment method you used for your original purchase.

Can I return a battery or sale item?

Batteries and sale items are generally not returnable. However, they may qualify for return only in extreme cases of warranty-covered breakage or malfunction. Contact the retailer to discuss your specific situation.

How you can return an item

  • By mail , Requires prepaid return shipping label from Young Electric after written approval

Step by step

  1. Contact Young Electric within 30 days of receipt.
  2. Obtain written approval from [email protected] with proof of purchase, photos and videos.
  3. Ensure item meets condition requirements: unused, no wear, dirt, dust, original packaging.
  4. Ship item back using prepaid return shipping label from Young Electric.

Categories with their own return window

Category Window Note
E-bikes 30 days Must have less than 3 miles on odometer, unused, no wear/tear, original packaging, all included items
Bike racks, Accessories and Replacement Parts 30 days Must be unused, sealed, unopened in original packaging with no signs of use

What you cannot return

  • Used goods , Not acceptable except in extreme cases of warranty-covered breakage/malfunction
  • Batteries , Not acceptable except in extreme cases of warranty-covered breakage/malfunction
  • Special orders , Not acceptable except in extreme cases of warranty-covered breakage/malfunction
  • Sale items , Not acceptable except in extreme cases of warranty-covered breakage/malfunction
  • Gift cards , Not acceptable except in extreme cases of warranty-covered breakage/malfunction
  • Fragile gift items , Not eligible for returns; retail price deducted from refund

How your refund comes back

You paid with Refund comes back as
All payment methods Same method as original purchase

Returning without a receipt

Proof of purchase required for valid return

Damaged or defective items

Young Electric bears return shipping; must contact to confirm product defect before return

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Returns of new and unused items within 30 days of receipt.
Free return shipping In case of defective and damaged products, please contact us to confirm that it is the problem of the product itself. We will bear the freight of the return. In case of non-quality returns, the customer bears the freight of the return.
Return shipping fee In case of defective and damaged products, please contact us to confirm that it is the problem of the product itself. We will bear the freight of the return. In case of non-quality returns, the customer bears the freight of the return.
Receipt required Please contact us at [email protected] with proof of purchase, photos and videos of the item(s) you are about to return.
Original packaging required must be in the same packaging and condition that you receive it
Refund method Refunds will be made in the same manner the original purchase was made.
Refund processing days Refunds will be made within 3 business days after the product is received and inspected.

Return policies for similar stores

Store Return window
Specialized Bicycle Components return policy 30 days
Bikeinn return policy 30 days
Cycle Gear return policy 90 days
Lectric eBikes return policy 14 days
Rad Power Bikes return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.