Target Optical allows you to return most items within 90 days of purchase for a refund to your original payment method. Returns by mail are free, and you will receive a prepaid shipping label within 48 hours of submitting your return request online.
How returns work
You submit your return request on the Target Optical website. Within 48 hours, you receive a prepaid shipping label by email. You pack your item in its original packaging and ship it using that label. Target Optical inspects the return for quality and then issues your refund.
Exclusions and restrictions
Non-prescription sunglasses and accessories may be returned only if they remain unused and untested, with original tags attached and in resellable condition. Target Optical does not publish a list of other excluded categories beyond these conditions.
Refunds
Refunds are issued to your original payment method after Target Optical inspects the returned item for quality. The retailer does not state how many business days this process takes.
Frequently asked questions
How long do I have to return my glasses to Target Optical?
You have 90 days from purchase to return most items, including prescription eyewear. Exchanges are also allowed within the same 90-day window.
Do I have to pay for return shipping?
No. Target Optical provides a prepaid shipping label via email within 48 hours of your online return request. You use this label to ship your item back at no cost to you.
Can I return non-prescription sunglasses?
Yes, but only if they have never been worn or tested, have original tags attached, and are in resellable condition. If you have used or tested them, they cannot be returned.
Do I need the original packaging to return my order?
Yes. Your items must be returned in their original packaging to be accepted.
Can I exchange my frames instead of returning them?
Yes. You can exchange your frames for any pair of equivalent value to your original purchase price. If you choose frames that cost more or add lens enhancements or upgrades, you will pay the additional cost.
How will I receive my refund?
Your refund is issued to the original payment method you used when you purchased the items. Target Optical does not state the specific timeframe for when the refund appears in your account.
What if I lose my prepaid shipping label?
Target Optical's policy does not address what to do if you lose or do not receive your prepaid shipping label. You may need to contact Target Optical directly for assistance.