Gerber Childrenswear allows returns within 60 days of purchase. You must pay for return shipping and items must be in original packaging. Refunds are issued to your original form of payment within 2 to 3 weeks of receipt.
How returns work
You can return items by mail or through the Gerber Childrenswear Return Center online tool. For mail returns, ship prepaid to the Summerville, SC address using your carrier of choice. Include your name and order number if you do not have the packing slip. Use an insured mail service for protection.
Exclusions and restrictions
Personalized and embroidered items cannot be returned. The retailer does not publish other exclusions or restrictions.
Refunds
Refunds are issued to your original form of payment. If your purchase was a gift, the refund goes to the original payment method only, not as a gift card or store credit. Processing takes 2 to 3 weeks after the retailer receives your return. Defective items receive a full refund after receipt and processing.
Frequently asked questions
How long do I have to return items to Gerber Childrenswear?
You have 60 days from purchase to return items.
Do I need a receipt or packing slip to return?
No. You can return without a packing slip if you include your name and order number with the return.
Who pays for return shipping?
You pay for return shipping. You choose your carrier and must prepay the postage. The retailer recommends using an insured mail service.
What items cannot be returned?
Personalized and embroidered items are not returnable. These are the only exclusions the retailer lists.
How will I get my refund?
Refunds go back to your original form of payment. If the item was a gift, the refund is issued only to the original payment method. Processing takes 2 to 3 weeks after the retailer receives your return.
What if my item arrives damaged or defective?
The retailer issues a full refund for defective items after receipt and processing of your return.
Do I need original packaging to return an item?
Yes. Items must be returned in original packaging.