Albeebaby

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
60 days
Free return shipping
No
Receipt required
Conditional
In store return for online orders
No
Refund processing time
10–14 business days
Restocking fee
30%

Albeebaby allows returns within 60 days of purchase by mail to their Spartanburg, South Carolina warehouse. Items must be unused, in original packaging, and many product categories are excluded from returns.

How returns work

You initiate a return using your order number and zip code. Your items must be new, unused, and packed in their original carton with all materials included. You then ship the return to the warehouse with tracking. If you received a gift, Albeebaby offers a separate gift return process.

Exclusions and restrictions

Albeebaby does not accept returns on open box items, feeding accessories, breast pumps, bathing accessories, lotions and powders, diapering accessories (including diaper pails, potty seats, and wipes), video and audio tapes, mattresses, pillows and covers (including pillow covers and changing pad covers), or undergarments. Manufacturer warranty items do not qualify for free returns and must be handled directly with the manufacturer.

Refunds

Refunds or store credit are issued to all payment methods. Processing takes 10 to 14 business days after the warehouse receives your return. Note that a 30 percent restocking fee applies to furniture returns.

Frequently asked questions

What is the return window at Albeebaby?

You have 60 days from purchase to return items by mail. The return process begins when you initiate it using your order number and zip code.

Do I have to pay for return shipping?

Yes. Albeebaby does not provide free return shipping. You are responsible for paying to ship your return to their Spartanburg, South Carolina warehouse.

Do I need a receipt to return items?

You do not need a receipt. Instead, you can start a return using your order number and zip code.

Is there a restocking fee?

A 30 percent restocking fee applies to furniture returns. Other qualifying items are not charged a restocking fee.

Can I return items to an Albeebaby store?

No. Albeebaby does not accept in-store returns for online orders. All returns must be shipped by mail to their warehouse.

How long does it take to get my refund?

Refunds or store credit are processed 10 to 14 business days after the warehouse receives your return.

What are the condition requirements for returns?

Items must be new, unused, and in their original carton with all included materials. Items that were open box at the time of purchase are not returnable.

How you can return an item

  • By mail , Ship to warehouse in Spartanburg, SC

Step by step

  1. Start a return using your order number and zip code.
  2. Ensure items are new, unused, and in original carton with all materials.
  3. Ship the return to the warehouse with tracking.
  4. Wait 10–14 business days for refund or store credit processing.

Categories with their own return window

Category Window Note
Furniture 60 days 30% restocking fee applies

What you cannot return

  • Open box items , Defined as open box at time of purchase
  • Feeding accessories
  • Breast pumps
  • Bathing accessories
  • Lotions and powders
  • Diapering accessories , Includes diaper pails, potty seats, and wipes
  • Video/audio tapes
  • Mattresses, pillows, and covers , Includes pillow covers and changing pad covers
  • Undergarments

How your refund comes back

You paid with Refund comes back as
All payment methods Refund or store credit

Returning without a receipt

Not explicitly stated; order number and zip code required instead

Gift returns

Separate gift return process available

Warranty

Manufacturer warranty items do not qualify for free returns; contact manufacturer directly.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Merchandise must be returned within 60 days of receipt for a full refund of the purchase price.
Free return shipping Albee Baby does not assume return shipping costs.
Restocking fee pct Furniture items incur a 30% restocking fee, unless otherwise stated on the product page.
Receipt required All you need is your order number and zip code.
Original packaging required Items must be new, unused, and returned in their original carton with all packing materials, manuals, and registration cards.
Refund method for a refund or store credit to be issued.
Refund processing days Please allow 10–14 business days for returns to be processed and for a refund or store credit to be issued.
In store return for online Returns cannot be accepted at our New York City store location. All returns must be shipped to our warehouse.

Return policies for similar stores

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.