Bodybuilding.com allows returns within 7 days of delivery if items are unopened, unused, and in original packaging. Refunds are issued to your original form of payment, as a coupon code, or as an electronic gift card.
How returns work
To return an item, you must contact Bodybuilding.com's Customer Service within 7 days of delivery. Provide your order details and reason for the return. The retailer does not publish specific instructions for shipping returns or where to send items.
Exclusions and restrictions
Several categories of items are not eligible for refund. These include opened products, products showing signs of use or tampering, damaged or altered products, clearance items, and final-sale items. The retailer does not publish a list of product categories that are excluded from returns.
Refunds
Refunds are issued in your original form of payment, as a coupon code, or as an electronic gift card. For Klarna purchases, refunds are issued to the original payment method within 14 business days of approval. For other payment methods, the retailer does not specify a refund processing timeframe.
Frequently asked questions
How many days do I have to return an item?
You have 7 days from delivery to contact Customer Service and request a return. Items must be unopened, unused, and in original packaging to be eligible.
Can I return an opened or used product?
No. Opened products, products with signs of use, and products with signs of tampering are not eligible for refund. Items must be in original condition.
What if my item arrives damaged?
Damaged or altered products after delivery are non-refundable. Bodybuilding.com reviews requests and works to make things right within policy guidelines, but does not guarantee refunds for damage.
How will I receive my refund?
Your refund will be issued to your original form of payment, as a coupon code, or as an electronic gift card. If you paid with Klarna, the refund goes to your original payment method within 14 business days of approval.
Are clearance items returnable?
No. Clearance items and final-sale items are non-refundable.
Does Bodybuilding.com offer exchanges?
The retailer does not mention exchanges for standard purchases. For Klarna purchases, exchanges are explicitly excluded.
Do I need original packaging to return an item?
Yes. Items must be in original packaging to be eligible for return.