Whole Foods Market

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Not specified
Receipt required
Yes
In store return for online orders
Yes
Refund processing time
Not specified
Restocking fee
Not specified

Whole Foods Market allows returns within 30 days of purchase when you bring the product and proof of purchase to a store. The retailer offers a 100% customer satisfaction guarantee and will refund you or exchange the item.

How returns work

Returns are processed in store at any Whole Foods Market location. Bring the product with proof of purchase to the customer service desk or a shift manager on duty. Proof of purchase can be your receipt or a gift receipt if the item was a gift.

Exclusions and restrictions

Alcoholic beverages cannot be returned due to state and local restrictions. Gift cards cannot be returned or redeemed for cash or credit. WIC purchases cannot be returned but may be exchanged for identical items if defective, spoiled, or expired. Apparel and shoes must be unworn with tags attached to be returnable within the 30 day window.

Refunds

Refunds are issued to your original form of payment. If you purchased with a gift receipt or Campus Card, the refund will be issued as a Merchandise Return Card instead.

Frequently asked questions

How long do I have to return something to Whole Foods Market?

You have 30 days from purchase to return items. This window applies to standard products and exchanges as well.

Do I need a receipt to return an item?

Yes, proof of purchase is required for all returns. A gift receipt is acceptable if the item was purchased as a gift.

Can I return online orders to a Whole Foods store?

Yes, online orders may be returned in store at any Whole Foods Market location within the 30 day return window.

What condition must clothing be in to be returned?

Apparel and shoes must be unworn with tags still attached to qualify for return within 30 days.

How will I receive my refund?

Refunds are issued to your original form of payment. However, if you purchased with a gift receipt or Campus Card, you will receive a Merchandise Return Card instead.

Can I return alcohol or gift cards?

Alcoholic beverages cannot be returned due to state and local restrictions. Gift cards cannot be returned or redeemed for cash or credit.

What does Whole Foods Market's satisfaction guarantee mean?

Whole Foods Market offers a 100% customer satisfaction guarantee. If you are not satisfied with a product, the retailer will work with you on a refund or exchange.

How you can return an item

  • In store , At Whole Foods Market location

Step by step

  1. Bring the product with proof of purchase to a Whole Foods Market store.
  2. Ask the shift manager on duty for assistance.

Categories with their own return window

Category Window Note
Apparel or shoes 30 days Must be unworn with tags attached

What you cannot return

  • Alcoholic beverages , Subject to state and/or local restrictions
  • Gift cards , Cannot be returned or redeemed for cash or credit
  • WIC purchases , Cannot lawfully be returned; exchange only for identical items if defective

How your refund comes back

You paid with Refund comes back as
original form of payment Refund to original payment method
gift receipt or Campus Card Merchandise Return Card

Returning without a receipt

Proof of purchase required for all returns; gift receipt acceptable

Exchanges

Full refund or exchange offered; WIC items exchanged for identical items only if defective

Damaged or defective items

WIC purchases may be exchanged for identical items if defective, spoiled, or expired

Gift returns

Gift purchases refunded as Merchandise Return Card with gift receipt

Warranty

100% customer satisfaction guarantee

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days No returns will be accepted after 30 days from date of purchase.
Exchange window days No returns will be accepted after 30 days from date of purchase.
Receipt required All returns require proof of purchase.
Original packaging required Apparel or shoes must be returned unworn and with tags attached.
Refund method Refunds will be made to the original form of payment.
In store return for online Only products purchased at a Whole Foods Market store or wholefoodsmarket.com are eligible for return.

Return policies for similar stores

Store Return window
BloomsyBox return policy 5 days
Distacart.com return policy 15 days
Dropps return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.