BloomsyBox allows returns within 5 days of receipt, and you do not need to ship the product back. If your flowers or plants arrive damaged, wilted, or in poor condition, you can request a replacement or refund by contacting customer support.
How returns work
To return or report an issue, you must contact BloomsyBox customer support within 5 days of receipt. Provide photos of the product and your order number. You do not need to physically return the item; you will be instructed to dispose of the product properly instead.
Exclusions and restrictions
BloomsyBox does not publish a list of excluded or non-returnable items. The policy covers damaged, wilted, or poor-condition flowers and plants.
Refunds
The retailer does not state how refunds are processed, the timeframe for refund issuance, or the original payment method used.
Frequently asked questions
How long do I have to return something to BloomsyBox?
You have 5 days from the date you receive your order to contact customer support about a return or issue. This window applies to damaged, wilted, or poor-condition products.
Do I have to ship the product back?
No. You contact customer support with photos and your order number, and you will be told to dispose of the product properly. A physical return is not required.
Do I need a receipt to return to BloomsyBox?
No receipt is required. You will need your order number and photos of the product to process your return or damage claim.
Will BloomsyBox pay for return shipping?
You do not need to pay for return shipping because the product does not need to be physically returned. You dispose of it yourself after contacting customer support.
What if my flowers arrived damaged or wilted?
Contact BloomsyBox customer support within 5 days of receipt with photos and your order number. You can request a replacement or refund for damaged, wilted, or poor-condition flowers and plants.
Do I need original packaging to return my order?
No. Original packaging is not required to process a return or damage claim with BloomsyBox.
When will I receive my refund?
BloomsyBox does not publish the timeframe for refund processing or which payment method will be used for the refund.