Nested Bean allows returns within 60 days of purchase. You must return items in original packaging, and you pay for return shipping. Refunds or store credit are issued within 5 to 15 business days of the company receiving your item.
How returns work
To return an item, fill out a form through customer support and wait for a specialist to contact you within 24 hours. The specialist will provide you with a claim form to print and complete. Mail the claim form along with your item to the address provided by the company.
Exclusions and restrictions
Used items, items unfit for donation, and clearance items marked as final sale are not eligible for return. Defects are covered only within 30 days if they are not the result of normal wear, misuse, or user damage. If you purchase a bundle and want to keep one item, the retained item is marked at full price and you receive a refund for the difference only.
Refunds
Refunds are issued as either a refund to your original payment method or as store credit, at the company's discretion. Processing takes 5 to 15 business days after the company receives your returned item. You are responsible for paying return shipping costs.
Frequently asked questions
How long do I have to return an item?
You have 60 days from purchase to return most items. Defects have a shorter window of 30 days if they are not caused by normal wear, misuse, or user damage.
Do I have to pay for return shipping?
Yes, you pay for return shipping. The company does not offer free returns.
What condition must my item be in to return it?
Your item must be in original packaging. Used items are not eligible for return. Items that are unfit for donation cannot be returned.
How will I receive my refund?
You will receive either a refund to your original payment method or store credit. The company decides which option applies. Processing takes 5 to 15 business days after the company receives your return.
Can I return clearance items?
No, clearance items are marked as final sale and cannot be returned.
What if I bought a bundle but only want to return one item?
The item you keep is marked at full price. You receive a refund for the difference between the full price and the bundle price. Both items must meet standard return conditions.
How do I report a defective product?
Contact customer support with clear images of the defect. Defects are covered within 30 days if they are not caused by normal wear, misuse, or user damage. Follow the standard return process after support confirms your claim.