Speck Products allows returns within 30 days of purchase when items are in original packaging and accompanied by a receipt. Returns are processed by mail to a Georgia address, and refunds are credited to your original payment card within 8 to 10 days.
How returns work
To return an item, you must first obtain a Return Authorization Number (RMA) by contacting Speck Products. Pack your product in its original packaging, write the RMA and original Order Numbers on the outside of the shipping box, include your original receipt inside, and ship the package to Speck's Lawrenceville, Georgia address using a trackable shipping method.
Exclusions and restrictions
Speck Products will not refund items that are damaged due to misuse, lack of care, mishandling, accident, abuse, or abnormal use. The retailer does not publish a list of other excluded item categories.
Refunds
Refunds are issued as a credit to the original card used for purchase. The refund typically appears within 8 to 10 days of the company processing your return.
Frequently asked questions
How long do I have to return something to Speck Products?
You have 30 days from purchase to return an item. Your product must be in its original packaging and you must include your original receipt with the return.
Do I need a Return Authorization Number?
Yes. You must contact Speck Products to obtain an RMA before shipping your return. Write this number on the outside of your shipping box along with your original Order Number.
Where do I ship my return?
Ship your return to Speck Products in Lawrenceville, Georgia. The retailer recommends using a trackable shipping method so you can confirm delivery.
How will I receive my refund?
Your refund will be credited back to the original card you used to make your purchase. The credit typically appears within 8 to 10 days after Speck processes your return.
Will Speck refund damaged products?
No. Speck Products will not refund items damaged due to misuse, lack of care, mishandling, accident, abuse, or abnormal use. Damage from normal wear or defects in materials or workmanship may be covered under Speck's Limited Lifetime Warranty on select products.
Do I need the original receipt to return something?
Yes. Your original receipt must be included inside the shipping box with your return. Speck will not process returns without it.
Can I return items without original packaging?
No. Items must be in their original packaging to qualify for return. The retailer requires this condition for all returns.