ReStockIt.com

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
25 days
Free return shipping
No
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
Not specified
Restocking fee
20%

ReStockIt.com allows returns within 25 days of purchase by mail. You are responsible for all return shipping costs, and a 20 percent restocking fee applies to returned items.

How returns work

To return an item, email support to obtain a Return Authorization Number and shipping instructions. Include this number with your return shipment and send it to the authorized return address ReStockIt.com provides. For items that arrive damaged, defective, or incorrect, report the issue to support within 5 days of delivery and include photos.

Exclusions and restrictions

ReStockIt.com does not accept returns on clearance or final sale items, consumable food or beverage products, dated materials such as calendars and planners, hot and cold coolers, items with broken security seals, special order items, or vacuum cleaners. Opened software may be exchanged for an identical title only, not returned for a refund.

Refunds

The retailer does not publish specific information about refund processing time or the method by which refunds are issued.

Frequently asked questions

How long do I have to return something to ReStockIt.com?

You have 25 days from purchase to return an item. For damaged, defective, or incorrect items, you must report the issue within 5 days of delivery.

Do I have to pay for return shipping?

Yes. You are responsible for all return shipping costs. ReStockIt.com does not offer free return shipping.

What is the restocking fee?

ReStockIt.com charges a 20 percent restocking fee on returned items.

How do I start a return?

Email support to request a Return Authorization Number and shipping instructions. You will need to include this number when you mail your return to the authorized return address.

Can I return food and beverages?

No. Consumable food and beverage products are not returnable.

What happens if my item arrives damaged?

Report the damage to support within 5 days of delivery and provide photos. The retailer will investigate and authorize a replacement if appropriate.

Can I return opened software?

Opened software cannot be returned for a refund. It may be exchanged only for an identical title.

How you can return an item

  • By mail , Requires Return Authorization Number and authorized return address

Step by step

  1. Email support to obtain a Return Authorization Number and shipping instructions.
  2. Report damaged, defective, or incorrect items within 5 days of delivery with photos.
  3. Send items back using the authorized return address provided.

What you cannot return

  • Clearance or Final Sale Items , Listed as non-returnable
  • Consumable Food or Beverage Products , Listed as non-returnable
  • Dated Materials , Including calendars, planners, organizers
  • Hot/Cold Coolers , Listed as non-returnable
  • Items with broken security seal , Listed as non-returnable
  • Opened Software , May be exchanged for identical title only
  • Special Order Items , Listed as non-returnable
  • Vacuum Cleaners , Listed as non-returnable

Exchanges

Opened Software may be exchanged for identical title only.

Damaged or defective items

Report within 5 days of delivery with photos. Email support for investigation and replacement authorization.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days you may return it for a refund of the product total, less a 20% restocking fee, within 25 days of the shipment date
Free return shipping You are responsible for all shipping costs incurred, including the costs of returning the item(s) to us
Return shipping fee You are responsible for all shipping costs incurred, including the costs of returning the item(s) to us
Restocking fee pct you may return it for a refund of the product total, less a 20% restocking fee

Return policies for similar stores

Store Return window
Quill.com return policy 30 days
Staples return policy 365 days
123inkjets return policy Not specified
1ink.com return policy 90 days
4inkjets return policy 15 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.