4inkjets allows returns within 15 days of purchase, provided items are unopened and in sellable condition. You must contact customer service to arrange your return, and the retailer may provide a pre-paid return label.
How returns work
To return an item, contact 4inkjets customer service to set up the return or replacement. The retailer's returns department may issue a pre-paid return label for you to use when shipping the item back by mail.
Exclusions and restrictions
4inkjets does not accept returns on opened products, since they cannot be resold once opened. Products that are not in sellable condition do not qualify for exchange and are sent to recycling instead. OEM or Genuine Brand products have the same 15-day return window but are accepted only if unopened, defective, or damaged. You have 30 days from purchase to contact support about defective or damaged OEM products.
Refunds
Refunds are issued to your original payment method or as store credit, at the retailer's discretion. You can expect your refund within 7 to 15 business days after the warehouse receives your returned item. If you request a refund rather than a replacement, you are responsible for the cost of return shipping.
Frequently asked questions
What is the return window at 4inkjets?
You have 15 days from purchase to return an item. For OEM or Genuine Brand products that are defective or damaged, you have 30 days to contact customer support.
Can I return an opened product?
No. 4inkjets does not accept returns on opened products because they cannot be resold once opened. Items must also be in sellable condition to qualify for return.
Do I have to pay for return shipping?
The retailer may provide a pre-paid return label through its returns department. However, if you request a refund rather than a replacement, you are responsible for the cost of return shipping.
How long does it take to receive my refund?
Your refund will be processed within 7 to 15 business days after the warehouse receives your returned item. The refund is issued to your original payment method or as store credit.
What if my OEM product is defective?
OEM or Genuine Brand products can be returned within 15 days if unopened, defective, or damaged. You have 30 days from purchase to contact 4inkjets customer support about a defective or damaged OEM item.
What happens to items that are not in sellable condition?
Products that are not in sellable condition do not qualify for exchange. Instead, they are sent to recycling.