4inkjets

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
15 days
Free return shipping
Conditional
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
7-15 business days after receipt
Restocking fee
Not specified

4inkjets allows returns within 15 days of purchase, provided items are unopened and in sellable condition. You must contact customer service to arrange your return, and the retailer may provide a pre-paid return label.

How returns work

To return an item, contact 4inkjets customer service to set up the return or replacement. The retailer's returns department may issue a pre-paid return label for you to use when shipping the item back by mail.

Exclusions and restrictions

4inkjets does not accept returns on opened products, since they cannot be resold once opened. Products that are not in sellable condition do not qualify for exchange and are sent to recycling instead. OEM or Genuine Brand products have the same 15-day return window but are accepted only if unopened, defective, or damaged. You have 30 days from purchase to contact support about defective or damaged OEM products.

Refunds

Refunds are issued to your original payment method or as store credit, at the retailer's discretion. You can expect your refund within 7 to 15 business days after the warehouse receives your returned item. If you request a refund rather than a replacement, you are responsible for the cost of return shipping.

Frequently asked questions

What is the return window at 4inkjets?

You have 15 days from purchase to return an item. For OEM or Genuine Brand products that are defective or damaged, you have 30 days to contact customer support.

Can I return an opened product?

No. 4inkjets does not accept returns on opened products because they cannot be resold once opened. Items must also be in sellable condition to qualify for return.

Do I have to pay for return shipping?

The retailer may provide a pre-paid return label through its returns department. However, if you request a refund rather than a replacement, you are responsible for the cost of return shipping.

How long does it take to receive my refund?

Your refund will be processed within 7 to 15 business days after the warehouse receives your returned item. The refund is issued to your original payment method or as store credit.

What if my OEM product is defective?

OEM or Genuine Brand products can be returned within 15 days if unopened, defective, or damaged. You have 30 days from purchase to contact 4inkjets customer support about a defective or damaged OEM item.

What happens to items that are not in sellable condition?

Products that are not in sellable condition do not qualify for exchange. Instead, they are sent to recycling.

How you can return an item

  • By mail , pre-paid return label may be provided by returns department
  • Contact customer service , arrange return or replacement by contacting support

Step by step

  1. Contact customer service to set up a return or replacement.
  2. Ship the item using provided pre-paid return label if applicable.
  3. Expect refund within 7-15 business days after warehouse receipt.

Categories with their own return window

Category Window Note
OEM or Genuine Brand products 15 days unopened, defective or damaged only; 30 days to contact support

What you cannot return

  • opened products , cannot be resold once opened
  • products not in sellable condition , do not qualify for exchange, sent to recycling

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Unopened, defective or damaged products can be returned for a full refund within 15 days of purchase.
Free return shipping If our Returns Department needs an item back for any reason other than a refund, a pre-paid return label may be provided. Customers requesting a refund are responsible for any return shipping costs.
Return shipping fee Customers requesting a refund are responsible for any return shipping costs.
Original packaging required If you ordered the wrong product or have purchased a new printer that no longer takes your current cartridge series, you may exchange the product as long as it is unopened and is in sellable condition.
Refund method Customers returning items can expect to be refunded (store credit when applicable) in the method in which they paid within 7-15 business days of our receipt of their accepted return.
Refund processing days Customers returning items can expect to be refunded (store credit when applicable) in the method in which they paid within 7-15 business days of our receipt of their accepted return.

Return policies for similar stores

Store Return window
Quill.com return policy 30 days
Staples return policy 365 days
123inkjets return policy Not specified
1ink.com return policy 90 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.