RDX Sports allows returns within 30 days of purchase. You must have your original receipt and return the item in its original packaging. Return shipping is your responsibility unless the item arrived damaged or defective.
How returns work
RDX Sports processes returns by mail. You must contact the company with photos and your reason for return. If you qualify for free return shipping (such as when the item is defective), RDX will provide you with a return shipping label. Otherwise, you pay for return postage. Your item must be in saleable condition with all original packaging and accessories included.
Exclusions and restrictions
RDX Sports does not accept returns of groin guards and mouth guards after use, citing hygienic reasons. The retailer does not publish a broader list of non-returnable item categories.
Refunds
RDX Sports does not state when refunds are processed or how they are issued. You should contact the company directly for specific information about refund timing and method.
Frequently asked questions
What is the return window at RDX Sports?
You have 30 days from purchase to return an item. The return must be initiated through contact with RDX Sports, where you provide photos and explain your reason for return.
Do I need my receipt to return items?
Yes. RDX Sports requires your original receipt and documentation for all returns. Without it, the company will not process your return.
Who pays for return shipping?
You are responsible for return shipping costs, unless your item arrived damaged or defective. If RDX determines the item has a defect, the company will provide you with a free return shipping label.
Can I return groin guards or mouth guards?
No. RDX Sports does not accept returns of groin guards or mouth guards after use due to hygienic reasons.
What should I do if my item arrives damaged?
Inspect your items immediately upon delivery. If damage is present, contact RDX Sports right away with photographs. RDX will arrange an exchange at no charge without requiring you to pay for return shipping.
Can I exchange an item instead of returning it?
Yes. RDX Sports allows exchanges within 30 days of purchase. The item must be in saleable condition with original packaging and all accessories included.
Does RDX Sports offer a warranty?
RDX Sports includes a 90-day limited warranty that covers defects in material and workmanship under normal use. This warranty is separate from the 30-day return period.