Macorner allows returns within 30 days of purchase by mail. You must submit a return ticket and provide photos along with shipping label details to begin the process. Refunds go back to your original payment method within 3 to 10 business days.
How returns work
To return an item to Macorner, you submit a ticket through their website. With your ticket submission, you provide refund or replacement details along with photos of the item and shipping label information. Once Macorner receives and processes your ticket, you receive either a refund or replacement.
Exclusions and restrictions
Macorner does not accept returns for items purchased during sales or promotions, items damaged by misuse or poor maintenance, worn or soiled items, returns made after 30 days, items chosen in error (wrong size, product, address, or custom information), or returns based on change of mind. The retailer publishes no other exclusions.
Refunds
Refunds are issued to your original payment method. If you paid by credit card, the refund posts to that same card. If you paid through PayPal, the refund goes to your PayPal account. Processing takes 3 to 10 business days depending on your payment method.
Frequently asked questions
How long do I have to return something to Macorner?
You have 30 days from purchase to submit a return request. Any return request submitted after 30 days will not be accepted.
Can I exchange an item instead of returning it?
Yes. Macorner offers free replacements for covered reasons within 30 days of purchase. You do not need to return the original item to receive your replacement.
What do I need to include when I submit a return ticket?
You must provide refund or replacement details, photos of the item, and shipping label information with your ticket submission.
Can I return sale items?
No. Items purchased during a sale or promotion cannot be returned to Macorner.
Will Macorner accept a return if I ordered the wrong size?
No. Returns due to customer error such as selecting the wrong size, product, address, or custom information are not accepted.
How long does it take to get my refund?
Refunds are processed within 3 to 10 business days depending on your payment method. Credit card refunds and PayPal refunds may take different amounts of time.
Where do I send my return?
Macorner handles returns by mail. You submit a ticket and provide your shipping label details as part of that process. The retailer does not publish a specific mailing address on their return policy page.