Invicta Watch Stores allows returns within 14 days of delivery, though items become final sale 30 days after delivery. You must return items in original packaging with all tags and materials, and you may face a 40 percent restocking fee on certain returns.
How returns work
You can return eligible items by mail or in-store. For mail returns, visit the Orders & Returns page online or contact Customer Service to initiate the process. Invicta will issue a pre-paid return label at its discretion. For in-store returns of online purchases, bring your item to a store location to receive in-store credit instead of a refund.
Exclusions and restrictions
Gift cards, fragrances, Limited First Edition watches (marked with N1 suffix), Unique Anthology watches, and Renewed watches are final sale and cannot be returned. Items showing visible wear or alteration after 14 days are subject to a 40 percent restocking fee. Damaged or defective items are exempt from both the restocking fee and return shipping fee, and Invicta will work with you to find a solution.
Refunds
Refunds are issued to your original form of payment and typically arrive within 5 to 7 business days. If you return an item in-store, you receive in-store credit instead. Return shipping is free for orders of $99 or more. For orders under $99, a $9.99 return shipping fee applies.
Frequently asked questions
How long do I have to return a watch to Invicta?
You have 14 days from delivery to return your item. However, all items become final sale 30 days after delivery and cannot be returned thereafter. Make sure to initiate your return well before day 30.
Do I have to pay for return shipping?
Return shipping is free if your order was $99 or more. If your order was under $99, you pay a $9.99 return shipping fee. Damaged or defective items are exempt from the return shipping fee.
What is the 40 percent restocking fee?
Invicta charges a 40 percent restocking fee on items with visible wear or alteration after 14 days. Damaged or defective items are exempt from this fee. The fee is deducted from your refund.
Can I return my online purchase in a store?
Yes. You can return an eligible online purchase at an Invicta Watch Store location. When you return in-store, you receive in-store credit rather than a refund to your original payment method.
What items cannot be returned?
Gift cards, fragrances, Limited First Edition watches, Unique Anthology watches, and Renewed watches are all final sale items and cannot be returned. Items showing visible wear or alteration after 14 days may be subject to a restocking fee and other restrictions.
How do I start a return?
Visit the Orders & Returns page on Invicta's website or contact Customer Service. You will need to pack your item in its original packaging with all tags, labels, and materials included. Invicta will provide a pre-paid return label.
When will I get my refund?
Refunds are issued to your original form of payment within 5 to 7 business days after your return is processed. In-store returns are credited as in-store credit rather than a refund.