Argento

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
90 days
Free return shipping
Conditional
Receipt required
Conditional
In store return for online orders
Yes
Refund processing time
7 working days
Restocking fee
Not specified

Argento allows returns within 90 days of purchase. Items must be unworn and in original packaging. Refunds go back to your original payment method within 7 working days of the company receiving your return.

How returns work

You can return items by mail to the Argento Online Returns address in Belfast or exchange items in store with a receipt within 90 days. For mail returns, complete the returns form from your invoice (or download and print one), package items securely, and send by Recorded Delivery. Keep your proof of postage.

Exclusions and restrictions

Personalised jewellery cannot be returned or exchanged unless faulty. Tampered earrings are not returnable for hygiene reasons. Orders sent to an incorrect address due to shopper error are not returnable unless unopened. Earrings must be in original sealed tamper-proof packaging.

Refunds

Refunds are issued to your original payment method. Processing takes 7 working days from when Argento receives your return.

Frequently asked questions

How long do I have to return something?

You have 90 days from purchase to return or exchange items. In-store exchanges also require a receipt and must occur within 90 days.

Do I have to pay for return shipping?

The retailer does not state whether return shipping is free or paid. Contact Argento directly for this information.

Can I return earrings?

Earrings can be returned only if they are unworn and in original sealed tamper-proof packaging for hygiene reasons. Tampered earrings cannot be returned.

What if I ordered online but want to return in store?

Yes, you can return online orders in store. You must have your receipt and complete the return within 90 days.

Can I return personalised jewellery?

Personalised jewellery cannot be returned or exchanged once personalised, unless the item is faulty.

Do I need my receipt to return by mail?

You must complete the returns form, which is on the back of your invoice. The retailer does not state whether a receipt is required for mail returns if you no longer have the form.

When will my refund arrive?

Refunds are processed within 7 working days of Argento receiving your return and go back to your original payment method.

How you can return an item

  • By mail , Send to Argento Online Returns address in Belfast
  • In store , In-store returns available with receipt for exchange within 90 days

Step by step

  1. Complete the returns form on the back of your invoice or download and print it.
  2. Return items unworn in their original packaging.
  3. Ensure items are securely packaged.
  4. Send items by Recorded Delivery and keep proof of postage.
  5. Mail to Argento Online Returns, 10 Lelia Street, Belfast BT4 1GF, United Kingdom.

Categories with their own return window

Category Window Note
Earrings Not specified Must be in original sealed tamper-proof packaging for hygiene reasons

What you cannot return

  • Personalised jewellery (unless faulty) , Once personalised, cannot be returned or exchanged unless faulty
  • Tampered earrings , For hygiene reasons, tampered items cannot be returned
  • Unopened orders with address errors , Argento not liable for address errors; must be returned unopened

How your refund comes back

You paid with Refund comes back as
Original payment method Standard refund

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days you may return or exchange it within 90 days
Exchange window days you may return or exchange it within 90 days
Free return shipping We cover the cost of the first exchange, with additional exchanges charged at the recorded delivery rate
Receipt required you can return items in person with a receipt for exchange within 90 days
Original packaging required Return items unworn, in their original packaging
Refund method Refunds will be issued via the original payment method
Refund processing days Returns and exchanges are processed within 7 working days
In store return for online If you live near one of our stores, you can return items in person with a receipt for exchange within 90 days

Return policies for similar stores

Store Return window
Abbott Lyon return policy 365 days
Alex and Ani return policy 30 days
Ana Luisa return policy 30 days
Angara return policy 30 days
Astley Clarke return policy 30 days
Astrid & Miyu return policy 28 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.