Gtmoriginal allows returns within 30 days of purchase. You must pay for return shipping, and items must be in original packaging. Clearance items cannot be returned.
How returns work
To return an item, unclip the shoulder strap if present and place it inside the purse. Put the handbag in a plastic bag, then inside the black Gun Tote'n Mamas drawstring pouch. Pack everything in its original box or a suitably sized box. Include a copy of your packing slip or order information, or enclose a note with your order number, name, address, phone number, and style number.
Exclusions and restrictions
Clearance items are final sale and cannot be returned. The retailer does not publish other exclusions or restrictions.
Refunds
The retailer does not state how refunds are processed or the timeframe for receiving your money.
Frequently asked questions
How long do I have to return something?
You have 30 days from purchase to return your item. After 30 days, returns are not accepted.
Do I have to pay for return shipping?
Yes. Gtmoriginal does not offer free return shipping. You are responsible for the cost of shipping your return.
Can I return items without a receipt?
If you do not have your packing slip, you can enclose a note in your return package with your order number, name, address, phone number, and style number. This serves as a substitute for a receipt.
Do items need to be in original packaging?
Yes. Items must be in original packaging to be eligible for return. You should unclip the shoulder strap if present, place it in a plastic bag, then in the black Gun Tote'n Mamas drawstring pouch, and pack it in its original box or a suitable box.
Can I return clearance items?
No. Clearance items are final sale and cannot be returned under any circumstances.
Can I return an online purchase in a store?
No. Gtmoriginal does not accept in-store returns for items purchased online.
When will I receive my refund?
The retailer does not publish information about refund processing time or when the money will be returned to you.