FED Fitness

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Conditional
Receipt required
Yes
In store return for online orders
Not specified
Refund processing time
7–14 business days
Restocking fee
5%

FED Fitness allows returns within 30 days of delivery when items are in original packaging with all accessories and proof of purchase. A 5 percent restocking fee applies to approved returns, and you must contact the company to begin the process.

How returns work

To return an item, contact FED Fitness at [email protected] within 30 days of delivery. Provide photos or videos if you are claiming defects or damage. Once you receive return authorization and shipping instructions, ship the item using a trackable service and provide your tracking number to FED Fitness.

Exclusions and restrictions

FED Fitness does not accept returns for items beyond 30 days, items missing accessories or original packaging, user-damaged or tampered items, items without proof of purchase, third-party purchases, returns submitted by someone other than the original purchaser, or items damaged by external forces. Accessories must be unused and in original packaging with labels attached.

Refunds

Refunds are issued to your original payment method. The company processes refunds within 7 to 14 business days after your return is approved. Return shipping fees are the customer's responsibility, with the amount confirmed during the authorization process.

Frequently asked questions

How long do I have to return something?

You have 30 days from delivery to initiate a return. Contact FED Fitness at [email protected] to start the process within this window.

Do I need a receipt to return an item?

Yes, proof of purchase is required. FED Fitness will not accept returns without a valid receipt.

Is return shipping free?

Return shipping is not free. You pay the cost to ship your item back to FED Fitness, and the amount will be confirmed when you receive your return authorization.

What is the restocking fee?

FED Fitness charges a 5 percent restocking fee on approved returns.

How long does it take to get my refund?

Refunds are processed within 7 to 14 business days after your return is approved. The money is returned to your original payment method.

Can I return items that are damaged from use?

No, items that are user-damaged or damaged from misuse or improper assembly cannot be returned. Items must also be in original packaging with all accessories included.

Can someone else return an item I purchased?

No, only the original purchaser can submit a return. FED Fitness does not accept returns from third parties or non-original purchasers.

How you can return an item

  • By mail , Ship using trackable service with tracking number provided

Step by step

  1. Contact FED Fitness at [email protected] within 30 days of delivery.
  2. Provide photos or videos if claiming defects or damage.
  3. Receive return authorization and shipping instructions.
  4. Ship the item using trackable service and provide tracking number.

Categories with their own return window

Category Window Note
Accessories 30 days Must be unused and in original packaging with labels attached

What you cannot return

  • Items beyond 30 days , Outside return window
  • Items missing accessories or packaging , Original packaging required
  • User-damaged items , Damage from misuse or improper assembly
  • Tampered items , Serial numbers or labels altered
  • Items without proof of purchase , No valid receipt
  • Third-party purchases , Not from fedfitness.com
  • Non-original purchaser returns , Return by someone other than original buyer
  • Disaster-damaged items , Damage from external forces beyond control

Returning without a receipt

Proof of purchase required; returns without it not accepted

Exchanges

Replacements available within 30 days for transit damage with proof, product mismatch, or verified performance defects. Shipped after verification.

Gift returns

No specific gift policy stated; assumes original purchaser must submit return

Warranty

Tampered warranty markings disqualify returns

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days We accept returns within 30 days of delivery under the following conditions:
Exchange window days Within 30 days of delivery, replacements are available for:
Free return shipping If the return is caused by FED Fitness or the product itself, the customer will not be charged any return-related fees, including return shipping or restocking fees.
Return shipping fee Return shipping costs are the responsibility of the customer. The final return shipping fee will be confirmed by FED Fitness customer support during the return authorization process, based on product size, weight, and location.
Restocking fee pct Unopened products in original packaging: A 5% restocking fee will be deducted from the refund.
Receipt required Failure to provide valid proof of purchase.
Original packaging required To qualify for a return, all items must be sent back in their original packaging, including all protective materials, accessories, manuals, hardware, and labels.
Refund method Refunds are issued to the original payment method after the returned item passes inspection.
Refund processing days Refund processing time: 7–14 business days (depending on banks/providers).

Return policies for similar stores

Store Return window
Bodybuilding.com return policy 7 days
BowFlex return policy 30 days
ACE Fitness return policy 15 days
Compex return policy 14 days
Gym King return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.