Coreequipment

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
No
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
3-5 business days
Restocking fee
Not specified

Coreequipment allows returns within 30 days of purchase, provided items are unused and in original packaging. You must initiate returns through their online portal and pay return shipping of up to $20. Refunds are processed within 3 to 5 business days after the returned item is inspected.

How returns work

You can return items by mail. Start by visiting the Coreequipment Returns Portal and entering your order details. Select the items you wish to return and follow the provided instructions. You will then ship the items by mail at your own expense, with return shipping costs up to $20.

Exclusions and restrictions

Used items, replacement parts, and gift cards cannot be returned. Items purchased more than 30 days ago are also outside the return window. The retailer does not publish a list of brand or product exclusions beyond these categories.

Refunds

Your refund will be issued either to your original payment method (subject to a handling fee) or as store credit in the form of a Coreequipment gift card. Once your returned item is inspected, you can expect to receive your refund within 3 to 5 business days.

Frequently asked questions

How long do I have to return something to Coreequipment?

You have 30 days from the date of purchase to return an item. If you return after 30 days, the item is outside the return window and cannot be accepted.

Do I have to pay for return shipping?

Yes. Return shipping is your responsibility, and you may be charged a return shipping fee of up to $20. This fee may be deducted from your refund.

What condition do items need to be in to return them?

Items must be unused and in original packaging. If an item has been used, it is not eligible for a refund even if it is returned within the 30-day window.

How do I start a return?

Visit the Coreequipment Returns Portal, enter your order details, and select the items you want to return. Follow the instructions provided, then ship your items by mail.

How long does it take to get my refund?

Refunds are processed within 3 to 5 business days after your returned item is inspected and received.

Can I get a refund as a gift card instead of money back?

Yes. You can choose to receive your refund as store credit in the form of a Coreequipment gift card instead of a refund to your original payment method.

Are replacement parts returnable?

No. Replacement parts are final sale and cannot be returned for a refund.

How you can return an item

  • By mail , Use return portal to initiate

Step by step

  1. Visit the Returns Portal and enter your order details.
  2. Choose the items you want to return and follow the instructions provided.
  3. Ship the return by mail.
  4. Receive refund within 3-5 business days after inspection.

What you cannot return

  • Used items , Items returned within the 30-day window that have been used are not eligible for a refund
  • Replacement parts , Final sale
  • Gift cards , Final sale, non-refundable
  • Items after 30 days , Outside return window

How your refund comes back

You paid with Refund comes back as
Original payment method Refund to original payment method (subject to handling fee)
Any payment method Store credit as CORE Equipment gift card

Exchanges

Direct exchanges not offered. Return for refund and place new order for correct product.

Gift returns

Gift cards are final sale, non-refundable. Gift card holder must verify original purchaser's billing information or last four digits.

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days items may be returned by mail within 30 days as long as they are unused, in their original condition, and include all original packaging
Free return shipping Customers are responsible for return shipping costs, which may appear as a "Handling Fee" in our return portal
Return shipping fee This fee is based on the cost of the return label and will not exceed $20
Original packaging required include all original packaging
Refund method it will be processed using the original payment method
Refund processing days Once we receive and inspect your return, your refund will be processed within 3-5 business days

Return policies for similar stores

Store Return window
Bodybuilding.com return policy 7 days
BowFlex return policy 30 days
ACE Fitness return policy 15 days
Compex return policy 14 days
Gym King return policy 30 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.