BaubleBar allows returns within 30 days of purchase with free return shipping. You do not need a receipt, but items must be in original packaging to be eligible.
How returns work
Returns are handled by mail. You visit the Returns Portal to select your return reason and choose between a refund to your original payment method, store credit, or an exchange. BaubleBar provides a prepaid return shipping label, and you receive email updates throughout the process.
Exclusions and restrictions
Custom items, made-to-order items, and final sale items are not eligible for return. Gift sets must be returned in full to qualify for a refund. If an item arrives damaged or defective, you must contact BaubleBar within 3 days of delivery.
Refunds
Refunds are issued to your original form of payment and take up to 5 business days to process after the return is received.
Frequently asked questions
Do I need a receipt to return to BaubleBar?
No, you do not need a receipt. The prepaid return shipping label provided by BaubleBar contains the information needed to process your return.
How long do I have to return items?
You have 30 days from purchase to return items. The same 30-day window applies if you want to exchange an item instead.
Is return shipping free?
Yes, BaubleBar provides a prepaid return shipping label, so return shipping is free.
What return options does BaubleBar offer?
You can choose a refund to your original payment method, store credit, or an exchange. Exchanges are available for the same item in a different size or color. If you want to exchange for a different item, you can use store credit instead.
How long does it take to get my refund?
Refunds take up to 5 business days to process after your return arrives.
What items cannot be returned?
Custom items, made-to-order items, and final sale items are not eligible for return. Additionally, gift sets must be returned in full to qualify for a refund.
What should I do if my item arrives damaged?
Contact BaubleBar within 3 days of delivery to report a damaged or defective item and arrange a resolution.