Adore Me

Last verified: August 17, 2026

Return policy at a glance

United States
Return window
30 days
Free return shipping
Conditional
Receipt required
Not specified
In store return for online orders
Not specified
Refund processing time
7 days processing plus 3–5 business days
Restocking fee
Not specified

Adore Me allows you to return most items within 30 days of purchase. Returns must be initiated online and sent back by mail. Return shipping costs $5.95 per item in the United States for non-A-List members, though A-List members receive free return shipping.

How returns work

To return an item, log into your Adore Me account and navigate to Your Orders. Click the Return button and complete the return process online. You will then mail the item back to Adore Me. Items must be returned in original packaging.

Exclusions and restrictions

Final sale items cannot be returned but may be exchanged. Adore Me does not publish a list of other non-returnable categories beyond final sale merchandise.

Refunds

Refunds are issued in the original form and amount of payment. Processing takes 7 days, followed by 3 to 5 additional business days for the refund to appear in your account.

Frequently asked questions

How long do I have to return an item to Adore Me?

You have 30 days from purchase to return an item. You must initiate the return online through your account before sending the item back by mail.

Do I have to pay for return shipping?

Non-A-List members pay $5.95 per item for return shipping in the United States. A-List members receive free return shipping. You initiate the return online and then mail the item yourself.

Can I exchange an item instead of returning it?

Yes, you have 30 days to exchange items. The retailer does not state whether exchange shipping is free or subject to the same fees as returns.

What condition must items be in to be returned?

Items must be returned in original packaging. The retailer does not specify other condition requirements such as tags attached or unworn status.

How long does it take to get my refund after I mail an item back?

Allow 7 days for processing once Adore Me receives your return, plus 3 to 5 additional business days for the refund to post to your original payment method.

Are final sale items returnable?

No, final sale items cannot be returned. However, final sale items may be exchanged within 30 days of purchase.

What form will my refund take?

Refunds are issued in the original form and amount of payment you used at checkout.

How you can return an item

  • By mail , Online return initiation for U.S. orders; mail return required

Step by step

  1. Log into your account and go to Your Orders.
  2. Click or tap the Return button.
  3. Complete the return process.
  4. Allow 7 days for processing and 3–5 business days for refund.

What you cannot return

  • Final sale items , Excluded from return policy but may be exchanged

What the policy actually says

Every figure above is taken word for word from the retailer page. Here are the exact lines.

Field Quoted from the retailer
Return window days Any item(s) purchased that you don't love may be exchanged or returned within 30 days of purchase
Exchange window days Item(s) must be exchanged within 30 days of purchase
Free return shipping Adore Me A-List Members receive free returns. For non-A-List customers, each returned item is subject to a $5.95 restocking fee in the U.S.
Return shipping fee each returned item is subject to a $5.95 restocking fee in the U.S. and a $10.95 restocking fee in Canada
Original packaging required Merchandise must be unwashed, unworn, and otherwise in its original condition with the garment tag attached.
Refund method Merchandise may be refunded in the original form and amount of payment for the returned merchandise.
Refund processing days please allow 7 days for processing and 3–5 business days to receive the refund

Return policies for similar stores

Store Return window
Agent Provocateur return policy 28 days
Andie return policy 14 days
Aspiga return policy 14 days
Bombas return policy 30 days
Boux Avenue Limited return policy 28 days
Brastop return policy 90 days

Checked against the retailer's published policy. Last verified: August 17, 2026

Return policies change without notice. Confirm the current policy with the retailer before you buy.