AccuQuilt offers a 30-day return window for most items purchased from its website. You must return items in original packaging and pay for return shipping yourself. Most returned items receive a full refund.
How returns work
To return an item, log into your AccuQuilt account, navigate to Order History, select the order, and click Return. Fill out the return form with the items you wish to return and submit it. Pack the item securely in its original carton, mark the RMA number on the outside, and ship it via UPS, DHL, FedEx, or insured parcel post at your own expense.
Exclusions and restrictions
Studio Dies, made-to-order items, clearance items, and gift cards are not returnable. Downloaded electronic quilt products, embroidery designs, and patterns cannot be returned unless they are defective at the time of purchase, in which case you may receive the same exact product. The GO! Me Fabric Cutter Starter Set has a 30-day risk-free guarantee, though shipping charges are deducted from the refund.
Refunds
AccuQuilt issues a full refund on returned items. The retailer does not state how many business days the refund takes to process or reach your account.
Frequently asked questions
How long do I have to return something to AccuQuilt?
You have 30 days from purchase to return most items. The GO! Me Fabric Cutter Starter Set also qualifies for a 30-day return period under its risk-free guarantee.
Do I have to pay for return shipping?
Yes. Return shipping is at your own expense. You may use UPS, DHL, FedEx, or insured parcel post to ship your return.
Do I need the original packaging?
Yes. Items must be returned in original packaging. When you ship your return, mark the RMA number on the outside of the original carton.
Can I return downloaded digital products?
Downloaded electronic quilt products, embroidery designs, and patterns cannot be returned once purchased. The only exception is if the product is defective at the time of purchase, in which case you may receive the same exact product.
What items cannot be returned?
Studio Dies, made-to-order items, clearance items, and gift cards are not returnable. Downloaded digital items are also non-returnable except when defective.
Is there a trial period for the GO! Me Fabric Cutter?
The GO! Me Fabric Cutter Starter Set comes with a 30-day risk-free guarantee. If you return it, shipping charges will be deducted from your refund.
How do I get my refund?
AccuQuilt issues a full refund on returned items. The retailer does not disclose the number of business days required to process the refund.